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How AI capabilities enable business model innovation : Scaling AI through co-evolutionary processes and feedback loops
(Elsevier, 2021-09)
- article
Artificial intelligence (AI) is predicted to radically transform the ways manufacturing firms create, deliver, and capture value. However, many manufacturers struggle to successfully assimilate AI capabilities into their ...
The evolution of the digital service ecosystem and digital business model innovation in retail : The emergence of meta-ecosystems and the value of physical interactions
(Elsevier, 2022-04)
- article
As e-commerce has increasingly gained traction in the retail market, many traditional “brick-and-mortar” retailers are innovating their business models and making the transition towards digital business models. While ...
An agile co-creation process for digital servitization : a micro-service innovation approach
(Elsevier, 2020)
- article
In this paper, we explore how manufacturing firms and their customers co-create digital service innovations in an attempt to address the digitalization paradox. We present empirical insights from a case study of four ...