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Servitization research : A review and bibliometric analysis of past achievements and future promises
(Elsevier, 2021-07)
- article
Manufacturing firms are increasingly adopting a strategy known as 'servitization' to add services to existing product-based offerings to stimulate additional revenue and growth. While the emerging research domain of ...
Coping with the relational paradoxes of outcome-based services
(Elsevier, 2022-04-20)
- article
By entering outcome-based service (OBS) relationships, industrial service providers and their customers realign their business interests to achieve mutually beneficial outcomes. The move towards OBS represents a shift from ...
Worth the risk? The profit impact of outcome-based service offerings for manufacturing firms
(Elsevier, 2021-04-06)
- article
Because research on outcome-based service offerings (OBS) is very case study oriented, we lack empirical knowledge of OBS provider profitability in general. Drawing upon an unbalanced panel dataset (n = 1566, N = 14,756), ...
Unfolding the digital servitization path from products to product-service-software systems : Practicing change through intentional narratives
(Elsevier, 2021-12)
- article
Manufacturers are increasingly struggling with the transition from products to product-service-software systems. Our study takes stock of the current research on servitization and digital servitization to investigate the ...
Managing digital servitization toward smart solutions : Framing the connections between technologies, business models, and ecosystems
(Elsevier, 2022-06-24)
- article
The present study extends the discussion on product manufacturers' digital servitization toward smart solutions by outlining and reviewing the existing literature on digital servitization and smart solutions. We focus on ...
Framing the digital servitization path towards autonomous solutions
(Aston Business School, 2022)
- article
Purpose: The present study intends to extend the discussion about transition towards autonomous systems by outlining and reviewing the existing literatures on ecosystems, product-service-software business models and related ...
Overcoming barriers to transformation in manufacturing firms. A path-dependence perspective of digital servitization
(Springer, 2023-05-15)
- article
Manufacturing firms struggle to break away from their pre-existing business models, offerings, routines, and capabilities. The present study used path dependency as a theoretical lens to investigate a single longitudinal ...
Artificial intelligence enabling circular business model innovation in digital servitization : Conceptualizing dynamic capabilities, AI capacities, business models and effects
(Elsevier, 2023-10-13)
- article
This study explores the potential of AI to enable circular business model innovation (CBMI) for industrial manufacturers and the corresponding AI capacities and dynamic capabilities required for their commercialization. ...
Conceptualizing digital business models (DBM) : Framing the interplay between digitalization and business models
(Elsevier, 2024-04-17)
- article
The literature on connectivity-enabled innovative business models (from here on ‘digital business models’, DBM) is rapidly growing, and the literature explores the connection of digitalization with business models, for ...