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Developing and validating a multi-dimensional scale for operationalizing industrial service offering
(Emerald, 2017-03-06)
- article
Purpose – The purpose of this paper is to develop a new scale for measuring the scope (i.e. breadth and depth) of industrial service offering.
Design/methodology/approach – The scale and its constructs are developed by ...
Strategy map of servitization
(Elsevier, 2017-10-01)
- article
By representing the servitization of three leading corporations via a strategy map, this multiple-case study discusses how the strategic logic of servitization can be explained by linking the key practices adopted by ...
Modeling manufacturer's capabilities for the Internet of Things
(Emerald, 2018)
- article
Purpose - The study identifies a s abilities to develop, build, sell and deliver IoT services.
Design/methodology/approach - A qualitative comparative case method that uses multiple sources of data, including executive ...
Relational governance strategies for advanced service provision : multiple paths to superior financial performance in servitization
(2019-08)
- article
The ability of manufacturing companies to offer advanced services and achieve superior financial performance remains an open question in the servitization literature. One central question relates to how providers govern ...
Solution providers’ strategic capabilities
(Emerald, 2017-06-05)
- article
Purpose – Drawing on the resource-based view of the firm, this study analyzes solution providers’ strategic capabilities that facilitate above-average returns.
Design/methodology/approach – The study applies a qualitative ...
Structuring servitization-related research
(Emerald, 2018-02-05)
- article
Purpose - The purpose of this paper is to organize and connect past research from different servitization-related scholarly communities.
Design/methodology/approach - This study reviews more than 1,000 articles by ...
An agile co-creation process for digital servitization : a micro-service innovation approach
(Elsevier, 2020)
- article
In this paper, we explore how manufacturing firms and their customers co-create digital service innovations in an attempt to address the digitalization paradox. We present empirical insights from a case study of four ...
Open strategy in a smart city
(Carleton University, 2019-09-01)
- article
To attract new companies and a talented workforce in a way that increases income streams, cities are searching for strategic capabilities by using a variety of strategic practices. The present study participates in the ...
Agile new solution development in manufacturing companies
(Talent First Network, 2020-03)
- article
This conceptual paper proposes a new agile solution development model for technology and manufacturing companies. The flexible model consists of five key phases: 1) new idea screening, 2) idea nurturing, 3) conversion of ...
Measuring new product and service portfolio advantage
(Springer Nature, 2018-10-23)
- article
The current study introduces the concept of new product and service portfolio (NPSP) advantage by creating and validating a three-dimensional measurement method that reflects novelty, meaningfulness and superiority – the ...