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Unfolding the simple heuristics of smart solution development
(Emerald, 2021-12-02)
- article
Purpose
The present study intends to foster understanding of how a traditional manufacturer can utilize the “simple rules” approach of managerial heuristics to facilitate its smart solution development (SSD) process.
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Overcoming the challenges of smart solution development : Co-alignment of processes, routines, and practices to manage product, service, and software integration
(Elsevier, 2021-08-30)
- article
The present study scrutinizes how an incumbent solution provider executes smart solution development (SSD). We aim to contribute to digital servitization research, which primarily focuses on either product, service, or ...