Ensuring social equity through service integration design

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annif.suggestionsservices|public administration|public services|social services|leadership (activity)|service design|organisations (systems)|public health service|justice|development (active)|enen
annif.suggestions.linkshttp://www.yso.fi/onto/yso/p838|http://www.yso.fi/onto/yso/p775|http://www.yso.fi/onto/yso/p1285|http://www.yso.fi/onto/yso/p1307|http://www.yso.fi/onto/yso/p554|http://www.yso.fi/onto/yso/p21190|http://www.yso.fi/onto/yso/p272|http://www.yso.fi/onto/yso/p2658|http://www.yso.fi/onto/yso/p6275|http://www.yso.fi/onto/yso/p4230en
dc.contributor.authorPerikangas, Sofi
dc.contributor.authorMäättä, Anne
dc.contributor.authorTuurnas, Sanna
dc.contributor.departmentfi=Ei tutkimusalustaa|en=No platform|-
dc.contributor.facultyfi=Johtamisen yksikkö|en=School of Management|-
dc.contributor.orcidhttps://orcid.org/0000-0002-3555-4076-
dc.contributor.orcidhttps://orcid.org/0000-0001-5201-2159-
dc.contributor.organizationfi=Vaasan yliopisto|en=University of Vaasa|
dc.date.accessioned2023-09-25T10:54:38Z
dc.date.accessioned2025-06-25T13:02:15Z
dc.date.available2023-09-25T10:54:38Z
dc.date.issued2023-08-13
dc.description.abstractThis article poses the question, how can a design-led approach help managers and professionals in public-service systems recognize and reduce barriers to social equity? It introduces a service integration design (SID) model, a co-creative process for public-service managers and professionals in complex service system settings. The study shows how a structured and designed process can benefit the social equity of vulnerable groups, contributing to a timely discussion regarding the role of design in advancing the just and fair provision of public services in complex systems.-
dc.description.notification© 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons. org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. The terms on which this article has been published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent.-
dc.description.reviewstatusfi=vertaisarvioitu|en=peerReviewed|-
dc.format.bitstreamtrue
dc.format.contentfi=kokoteksti|en=fulltext|-
dc.format.extent21-
dc.identifier.olddbid19073
dc.identifier.oldhandle10024/16280
dc.identifier.urihttps://osuva.uwasa.fi/handle/11111/1386
dc.identifier.urnURN:NBN:fi-fe20230925137135-
dc.language.isoeng-
dc.publisherTaylor & Francis-
dc.relation.doi10.1080/14719037.2023.2246962-
dc.relation.ispartofjournalPublic Management Review-
dc.relation.issn1471-9045-
dc.relation.issn1471-9037-
dc.relation.urlhttps://doi.org/10.1080/14719037.2023.2246962-
dc.rightsCC BY 4.0-
dc.source.identifierhttps://osuva.uwasa.fi/handle/10024/16280
dc.subjectSocial equity-
dc.subjectcollaborative management-
dc.subjectservice integration-
dc.subjectdesign-
dc.subjectco-creation-
dc.subject.disciplinefi=Julkisjohtaminen|en=Public Management|-
dc.titleEnsuring social equity through service integration design-
dc.type.okmfi=A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä|en=A1 Peer-reviewed original journal article|sv=A1 Originalartikel i en vetenskaplig tidskrift|-
dc.type.publicationarticle-
dc.type.versionpublishedVersion-

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