The Impact of Language Barriers on Workplace Collaboration in Multinational Corporations

dc.contributor.authorEasmin, Surya
dc.contributor.facultyfi=Johtamisen yksikkö|en=School of Management|
dc.contributor.organizationfi=Vaasan yliopisto|en=University of Vaasa|
dc.date.accessioned2026-04-23T05:20:58Z
dc.date.issued2026-04-13
dc.description.abstractThis growing internationalization of organizations has introduced more linguistic diversity into the workplace, and language has become a significant variable in determining how workers work together. In multinational companies, employees may be operating in various linguistic and cultural orientations, and this may present opportunities as well as challenges to the communication and teamwork. The Finnish context, where English is widely spoken as a working language in addition to Finnish and Swedish, it is necessary to comprehend the impact of language barriers on cooperation, especially when it comes to immigrant employees who might not speak the local language very well. This research is aimed at investigating to how language barriers influence work cooperation within the multinational organizations in Finland. This paper is about immigrant employees, and the way in which language differences are encountered in their daily working experiences. Specifically, the particular focus is given on such aspects of communication practices, the establishment of trust, the performance of teams, and job satisfaction, along with how individuals and organizations react to challenges related to language. Qualitative research methods have been implemented for this study. The empirical data are six semi-structured interviews with the workers in multinational teams in Finland. The analysis of the data has been conducted through a hermeneutic interpretive approach. The analysis has been considered by descriptions of the experiences of the participants, and it is possible to gain a more deeper insight into the process of what types of obstacles team members face in a multilingual workplace. The results indicate that language barriers affect workplace collaboration in a subtle and context-specific manner. The English language is used in formal working environments since they facilitate communication and eliminate chances of being sidelined. It seems that language barriers do not create any serious challenges to the trust and general performance of the team. But openness, transparency, and favorable conditions within the teams are the primary determinants of trust. Some people feel temporarily excluded from the conversation when others use their local language during their break time.
dc.description.notificationfi=Opinnäytetyö kokotekstinä PDF-muodossa.|en=Thesis fulltext in PDF format.|sv=Lärdomsprov tillgängligt som fulltext i PDF-format|
dc.format.contentfi=kokoteksti|en=fulltext|
dc.format.extent70
dc.identifier.urihttps://osuva.uwasa.fi/handle/11111/20187
dc.identifier.urnURN:NBN:fi-fe2026041326771
dc.language.isoeng
dc.rightsCC BY 4.0
dc.subject.degreeprogrammeMaster’s Programme in Strategic Business Development
dc.subject.disciplinefi=Johtaminen ja organisaatiot|en=Management and Organization|
dc.subject.ysotrust
dc.subject.ysoteamwork
dc.subject.ysobarriers
dc.subject.ysowork satisfaction
dc.subject.ysowork communities
dc.subject.ysolanguages
dc.subject.ysointercultural communication
dc.subject.ysointernational corporations
dc.subject.ysoorganisational communication and public relations
dc.subject.ysocooperation (general)
dc.titleThe Impact of Language Barriers on Workplace Collaboration in Multinational Corporations
dc.type.ontasotfi=Pro gradu -tutkielma|en=Master's thesis|sv=Pro gradu -avhandling|

Tiedostot

Näytetään 1 - 1 / 1
Ladataan...
Name:
Uwasa_2026_Easmin_Surya.pdf
Size:
1.01 MB
Format:
Adobe Portable Document Format