Planning Phase in Change Management

Abstract

Change management has been a popular subject in business life for a while. The global competition and changes in operational environment have increased. Rapid changes in organizations are needed, but at the same time changes should be planned and communicated properly. The role of supervisors in change planning and their communication cannot be passed over either.

The purpose of this study is to examine how should changes in organizations be planned, what is the role of communication in change planning and what is the role of supervisors in change planning and its communication. These themes are researched through a literature review and a semi-structured theme interview. For the interviews five people working in same company were interviewed. The outcomes from the literature and the results of the interviews will be discussed and compared with each other.

As results of this study it was found out that the planning phase in changes has a crucial role for the changes success and there are certain parts that change planning should include. Communication when planning changes have a major role too. Including the supervisors in change planning have a positive impact on changes and communication of the supervisors is crucial when planning changes.