Behavioral characteristics of Finnish and Spanish business negotiators : Exploring the role of culture
Pysyvä osoite
Kuvaus
International business negotiations are central to achieving successful cross-border cooperation
in today’s interconnected economy. Prior studies have examined cultural influences on negotiations
across many European cultures, but research on Finnish and Spanish negotiation practices
is limited. This study addresses the gap by investigating how culture influences the negotiation
behavior of Finnish and Spanish business negotiators. The analysis is grounded in Salacuse’s
(1998) framework of ten negotiation elements and Hofstede’s (1980, 2001) cultural dimensions.
A quantitative research approach was applied using a semi-structured questionnaire that was
distributed to Finnish and Spanish business negotiators. The sample consisted of 12 Finnish and
10 Spanish respondents. The data analysis was conducted through descriptive comparison of
behavioral elements. The findings indicate both expected and unexpected results. Finnish negotiators
showed tendencies toward direct communication, punctuality, consensus-oriented decision-
making, and detailed agreements. Spanish negotiators showed tendencies toward relationship-
building, more open emotional expression, hierarchical team structures, and flexible agreements.
However, in some areas, like in the importance of relationship goals, emotional expression,
and holistic package agreements, both cultures showed more similarity than theory predicted.
The difference in theory and practice suggests that industry context may partly moderate
cultural effects. From a managerial perspective the study shows that cultural differences between
Finnish and Spanish negotiators are reflected in areas such as communication, decisionmaking,
and time orientation. Acknowledging the differences helps managers to build common
ground and improve negotiation outcomes.
