Employing large language models in survey research

annif.suggestionssegmentation|customer segmentation|customers|algorithms|machine learning|customer relationship management|customer information|marketing|marketing research|customisation|enen
annif.suggestionssurvey research|research methods|questionnaire survey|natural language|computational linguistics|sampling (statistical methods)|persona|research ethics|research material|April Fools' Day|enen
annif.suggestions.linkshttp://www.yso.fi/onto/yso/p18246|http://www.yso.fi/onto/yso/p25658|http://www.yso.fi/onto/yso/p3294|http://www.yso.fi/onto/yso/p14524|http://www.yso.fi/onto/yso/p21846|http://www.yso.fi/onto/yso/p8530|http://www.yso.fi/onto/yso/p20776|http://www.yso.fi/onto/yso/p5878|http://www.yso.fi/onto/yso/p13560|http://www.yso.fi/onto/yso/p16959en
annif.suggestions.linkshttp://www.yso.fi/onto/yso/p2622|http://www.yso.fi/onto/yso/p415|http://www.yso.fi/onto/yso/p10631|http://www.yso.fi/onto/yso/p26762|http://www.yso.fi/onto/yso/p6069|http://www.yso.fi/onto/yso/p12939|http://www.yso.fi/onto/yso/p7199|http://www.yso.fi/onto/yso/p20245|http://www.yso.fi/onto/yso/p16752|http://www.yso.fi/onto/yso/p23147en
dc.contributor.authorJansen, Bernard J.
dc.contributor.authorJung, Soon-gyo
dc.contributor.authorSalminen, Joni
dc.contributor.departmentfi=Ei tutkimusalustaa|en=No platform|-
dc.contributor.facultyfi=Markkinoinnin ja viestinnän yksikkö|en=School of Marketing and Communication|-
dc.contributor.orcidhttps://orcid.org/0000-0003-3230-0561-
dc.contributor.organizationfi=Vaasan yliopisto|en=University of Vaasa|
dc.date.accessioned2023-08-17T09:00:30Z
dc.date.accessioned2025-06-25T13:00:19Z
dc.date.available2023-08-17T09:00:30Z
dc.date.issued2023-06-20
dc.description.abstractThis article discusses the promising potential of employing large language models (LLMs) for survey research, including generating responses to survey items. LLMs can address some of the challenges associated with survey research regarding question-wording and response bias. They can address issues relating to a lack of clarity and understanding but cannot yet correct for sampling or nonresponse bias challenges. While LLMs can assist with some of the challenges with survey research, at present, LLMs need to be used in conjunction with other methods and approaches. With thoughtful and nuanced approaches to development, LLMs can be used responsibly and beneficially while minimizing the associated risks.-
dc.description.notification© 2023 The Author(s). Published by Elsevier B.V. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).-
dc.description.reviewstatusfi=vertaisarvioitu|en=peerReviewed|-
dc.format.bitstreamtrue
dc.format.contentfi=kokoteksti|en=fulltext|-
dc.format.extent7-
dc.identifier.olddbid18939
dc.identifier.oldhandle10024/16129
dc.identifier.urihttps://osuva.uwasa.fi/handle/11111/1316
dc.identifier.urnURN:NBN:fi-fe2023081797551-
dc.language.isoeng-
dc.publisherElsevier-
dc.relation.doi10.1016/j.nlp.2023.100020-
dc.relation.ispartofjournalNatural Language Processing Journal-
dc.relation.issn2949-7191-
dc.relation.urlhttps://doi.org/10.1016/j.nlp.2023.100020-
dc.relation.volume4-
dc.rightsCC BY 4.0-
dc.source.identifierhttps://osuva.uwasa.fi/handle/10024/16129
dc.subjectSurvey research-
dc.subjectLarge language models-
dc.subjectSurvey data-
dc.subjectSurveys-
dc.subjectLLM survey respondents-
dc.subject.disciplinefi=Markkinointi|en=Marketing|-
dc.titleEmploying large language models in survey research-
dc.type.okmfi=A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä|en=A1 Peer-reviewed original journal article|sv=A1 Originalartikel i en vetenskaplig tidskrift|-
dc.type.publicationarticle-
dc.type.versionpublishedVersion-

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