Digitally-induced change in the public sector : a systematic review and research agenda

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annif.suggestionspublic administration|change|public sector|public services|digitalisation|organisational changes|change management (leadership)|digital technology|organisations (systems)|development (active)|enen
annif.suggestions.linkshttp://www.yso.fi/onto/yso/p775|http://www.yso.fi/onto/yso/p277|http://www.yso.fi/onto/yso/p7104|http://www.yso.fi/onto/yso/p1285|http://www.yso.fi/onto/yso/p8692|http://www.yso.fi/onto/yso/p25099|http://www.yso.fi/onto/yso/p12913|http://www.yso.fi/onto/yso/p8567|http://www.yso.fi/onto/yso/p272|http://www.yso.fi/onto/yso/p4230en
dc.contributor.authorHaug, Nathalie
dc.contributor.authorDan, Sorin
dc.contributor.authorMergel, Ines
dc.contributor.departmentInnolab-
dc.contributor.facultyfi=Johtamisen yksikkö|en=School of Management|-
dc.contributor.orcidhttps://orcid.org/0000-0003-0565-7282-
dc.contributor.organizationfi=Vaasan yliopisto|en=University of Vaasa|
dc.date.accessioned2023-08-10T05:25:14Z
dc.date.accessioned2025-06-25T13:00:30Z
dc.date.available2023-08-10T05:25:14Z
dc.date.issued2023-07-13
dc.description.abstractDigital transformation has become a buzzword that is permeating multiple fields, including public administration and management. However, it is unclear what is transformational and how incremental and transformational change processes are linked. Using the PRISMA method, we conduct a systematic literature review to structure this growing body of evidence. We identified 164 studies on digitally-induced change and provide evidence for their drivers, implementation processes, and outcomes. We derive a theoretical framework that shows which incremental changes happen in public administrations that are implementing digital technologies and what their cumulative, transformative effects are on society as a whole.-
dc.description.notification© 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons. org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. The terms on which this article has been published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent.-
dc.description.reviewstatusfi=vertaisarvioitu|en=peerReviewed|-
dc.format.bitstreamtrue
dc.format.contentfi=kokoteksti|en=fulltext|-
dc.format.extent25-
dc.identifier.olddbid18920
dc.identifier.oldhandle10024/16113
dc.identifier.urihttps://osuva.uwasa.fi/handle/11111/1324
dc.identifier.urnURN:NBN:fi-fe2023081094587-
dc.language.isoeng-
dc.publisherTaylor & Francis-
dc.relation.doi10.1080/14719037.2023.2234917-
dc.relation.funderLiikesivistysrahasto (Foundation for Economic Education)-
dc.relation.funderEuropean Union-
dc.relation.grantnumber200264-
dc.relation.grantnumber101061516-
dc.relation.ispartofjournalPublic Management Review-
dc.relation.issn1471-9045-
dc.relation.issn1471-9037-
dc.relation.urlhttps://doi.org/10.1080/14719037.2023.2234917-
dc.rightsCC BY 4.0-
dc.source.identifierWOS:001028438800001-
dc.source.identifierScopus:85165269886-
dc.source.identifierhttps://osuva.uwasa.fi/handle/10024/16113
dc.subjectDigital transformation-
dc.subjectdigital government-
dc.subjectpublic sector change-
dc.subjectsystematic literature review-
dc.subjectPRISMA-
dc.subject.disciplinefi=Julkisjohtaminen|en=Public Management|-
dc.titleDigitally-induced change in the public sector : a systematic review and research agenda-
dc.type.okmfi=A2 Katsausartikkeli tieteellisessä aikakauslehdessä|en=A2 Peer-reviewed review article|sv=A2 Översiktsartikel i en vetenskaplig tidskrift|-
dc.type.publicationarticle-
dc.type.versionpublishedVersion-

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