Large Language Models (LLMs) in Human-Computer Interaction: Using LLM-Generated Personas to Model Everything from Minority Views to Entire Ecosystems
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Huom! Tiedosto avautuu julkiseksi: 11.03.2027
https://creativecommons.org/licenses/by-nc-nd/4.0/
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©2026 This is an Accepted Manuscript of a book chapter published by CRC Press in Artificial Intelligence and Large Language Models: A Scientific Perspective on 11 March 2026, available online: https://doi.org/10.1201/9781003492252. It is deposited under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way.
Personas are representative of real groups and are used to enhance empathy among decision-makers. Personas have been used for commercial and social good uses. However, persona generation has certain challenges when representing minority views and, on a larger scale, when modeling complex interactions in an ecosystem comprising multiple parties. To address these challenges, this chapter extends the use of large language models (LLMs) in persona generation in two different directions. First, LLM-generated personas are used to represent marginalized communities by providing an example of the Global South. Second, personas are expanded from the end-user perspective to all key parties in the ecosystem. This view involves the potential to generate personas for not only human entities but also for non-human entities. By modeling the ecosystem as a “playground,” personas provide an opportunity for the parties to interact with other ecosystem parties for enhanced perspective-taking and empathy propagation. When the concept of personas is extended beyond the human user, it perpetuates empathy and reduces self-referential bias, from the minority view to the scale of all the parties included in the entire ecosystem.
Emojulkaisu
Artificial Intelligence and Large Language Models: A Scientific Perspective
ISBN
978-1-003-49225-2
ISSN
Aihealue
Kausijulkaisu
The Human Element in Smart and Intelligent Systems
OKM-julkaisutyyppi
A3 Kirjan tai muun kokoomateoksen osa (vertaisarvioitu)