Identifying problems in the warehouse process, case China
Gauriloff, Renja (2012)
Kuvaus
Opinnäytetyö kokotekstinä PDF-muodossa.
Tiivistelmä
The aim of the thesis is to identify and improve problems in the warehouse process in the case company, which is located in China. Improving the process is based on a warehouse design framework. The framework’s purpose is to guide the company to improve overall performance in the warehouse process. The research problem is based on company’s interest and the actual study is accomplished in Shanghai, China during autumn 2011.
The study was conducted by normative case-study method. The study is composed of theoretical literature survey and empirical part. The theoretical part presents the process of warehouse management and introduces warehousing design framework. In addition the study includes relevant theory of Chinese culture aspect in process improvement project. The empirical part concentrates on stages of process development. Current stage of the process is analyzed by interviews and data from the company’s information system. Actual process improvement is conducted with help of benchmarking and design frameworks.
The result of the study is the designed framework and new warehouse process. Design framework includes receiving process design, warehouse sizing design, warehouse layout design and staffing process design. Financial impact of the results is remarkable, but fastest savings are gained by warehouse layout design. With the help of new layout, utilization of fill rate is improved and it is authenticated that expansion of the warehouse facilities is not relevant. In addition, results include analysis of Chinese culture impact on warehouse improvement process. Main findings in this area consist of guanzi aspect.
The study was conducted by normative case-study method. The study is composed of theoretical literature survey and empirical part. The theoretical part presents the process of warehouse management and introduces warehousing design framework. In addition the study includes relevant theory of Chinese culture aspect in process improvement project. The empirical part concentrates on stages of process development. Current stage of the process is analyzed by interviews and data from the company’s information system. Actual process improvement is conducted with help of benchmarking and design frameworks.
The result of the study is the designed framework and new warehouse process. Design framework includes receiving process design, warehouse sizing design, warehouse layout design and staffing process design. Financial impact of the results is remarkable, but fastest savings are gained by warehouse layout design. With the help of new layout, utilization of fill rate is improved and it is authenticated that expansion of the warehouse facilities is not relevant. In addition, results include analysis of Chinese culture impact on warehouse improvement process. Main findings in this area consist of guanzi aspect.