Digitalisation and Human Resource Management

Abstract

Technological advancement and dependency on technology for better and competitive deci-sion-making have resulted in a digital transition of organisations. Different organisations have adopted the technology in different ways, which reflect their performance and outcomes. Con-sidering its role and importance, various studies have been conducted using primary and sec-ondary data to assess the impact of digitalization on human resource management. This study aims to understand the adoption and implementation of digitalisation in human resource management and systematically analyse the literature based on these empirical research stud-ies. The reason for considering empirical studies is to gather first-hand information and explore evidence based on the actual experience of respondents.

To conduct the research, a systematic literature review methodology is selected. To carry out the systematic literature review, there are different protocols and frameworks, for this study PRISMA framework is adopted. The selection criteria included research paper publication date (2015-2024), language (English), discipline (Management and Business Studies), and source (journal). Furthermore, articles were searched through the Scopus database by using the search strings and using different operational terms. It helped in extracting forty-seven re-search articles that met the selection criteria. A systematic literature review was conducted on these articles, which provided valuable insights into the digitalisation of human resource man-agement.

The analysis conducted produced a few key themes based on the context and areas in which human resource management digitalization has been discussed. First, the digitalisation of hu-man resource management is discussed to understand the ways it is digitalized. Secondly, studies have provided evidence of the changes taking place within the system of human re-source management. Moreover, the impact of digitalization on human resource management operations has been studied. Studies have also explored the impact of digitalisation on per-sonnel and employees. Moreover, the studies have explored the impact of digitalization on other departments.

Based on the facts and evidence gathered, discussion is made and a conceptual framework is developed. Moreover, the conclusion is drawn to the study by highlighting the contribution of this study. Some key limitations have been addressed. Lastly, suggestions are made for future studies based on observations made.