Operational effectiveness in post-pandemic times : Examining the roles of digital technologies, talent management and employee engagement in manufacturing SMEs
Zahoor, Nadia; Christofi, Michael; Nwoba, Arinze Christian; Donbesuur, Francis; Miri, Domnan (2022-11-23)
Katso/ Avaa
Tiedosto avautuu julkiseksi: : 23.05.2024
Zahoor, Nadia
Christofi, Michael
Nwoba, Arinze Christian
Donbesuur, Francis
Miri, Domnan
Taylor & Francis
23.11.2022
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi-fe202301041407
https://urn.fi/URN:NBN:fi-fe202301041407
Kuvaus
vertaisarvioitu
© 2022 Taylor & Francis. This is an Accepted Manuscript of an article published by Taylor & Francis in Production Planning & Control on 23 Nov 2022, available online: http://www.tandfonline.com/10.1080/09537287.2022.2147863
© 2022 Taylor & Francis. This is an Accepted Manuscript of an article published by Taylor & Francis in Production Planning & Control on 23 Nov 2022, available online: http://www.tandfonline.com/10.1080/09537287.2022.2147863
Tiivistelmä
This study investigates to what extent the use of digital technologies affects operational effectiveness of emerging market manufacturing small and medium-sized enterprises (SMEs) via talent management and employee engagement in pandemic time. It also examines whether these SMEs’ strategic decision-making speed strengthens the impact of use of digital technologies of ISAs on talent management. Based on human resource and operations management literature, the conceptual model is developed and the mediation and moderation effects are empirically tested between use of digital technologies, talent management, employee engagement, operational effectiveness and strategic decision-making speed. The model is tested using a sample of manufacturing SMEs operating in Pakistan. The findings suggest that talent management mediates the relationship between the use of digital technologies and employee engagement, thereby leading to operational effectiveness. We also found that strategic decision-making speed moderates the relationship between use of digital technologies and talent management.
Kokoelmat
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