Leadership development in healthcare industry: case study
Katajamäki, Anna (2017)
Kuvaus
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Tiivistelmä
Leadership development is seen as one of the competitive advantages that organizations have. It has been identified in healthcare industry that there is a need to invest in opportunities for leadership development in order to conquer the future challenges. The research investigates leadership development through career events and experiential learning. The research is made of an organization which is one of the hospital districts in Finland.
The aim of this research is to find out priorities for the events that are affecting the growth in leadership development. It is also analysed if these events are having dependencies with each other. Occupation specific results and the differences within them are analysed separately. Research method used to gather the research data was a questionnaire. The questionnaire was send to predefined recipients. The responses were analyzed by using analytical hierarchy process (AHP).
From the research results it can be concluded that events that are part of learning from experience are the most effective ways in leadership development. These events are personal experiences and they can be for example different responsibilities of change and reorganization of operations. This is also supported by the fact that the least effective events are methods that are related to development activities such as mentoring and 360 evaluation or similar feedback program. Differences between doctors and healthcare workers are not much. The events that represent learning from experience appear among both occupations as the most effective ways to develop. These events are the same as what has been discovered in the overall results. Doctors are valuing externally challenging situations and sparring with superior as development methods. Instead of these two, healthcare workers value attending to management training and changing the content of work. Comparison between the different events introduced in the research reveals that they have some interdependence between each other, both positive and negative.
The aim of this research is to find out priorities for the events that are affecting the growth in leadership development. It is also analysed if these events are having dependencies with each other. Occupation specific results and the differences within them are analysed separately. Research method used to gather the research data was a questionnaire. The questionnaire was send to predefined recipients. The responses were analyzed by using analytical hierarchy process (AHP).
From the research results it can be concluded that events that are part of learning from experience are the most effective ways in leadership development. These events are personal experiences and they can be for example different responsibilities of change and reorganization of operations. This is also supported by the fact that the least effective events are methods that are related to development activities such as mentoring and 360 evaluation or similar feedback program. Differences between doctors and healthcare workers are not much. The events that represent learning from experience appear among both occupations as the most effective ways to develop. These events are the same as what has been discovered in the overall results. Doctors are valuing externally challenging situations and sparring with superior as development methods. Instead of these two, healthcare workers value attending to management training and changing the content of work. Comparison between the different events introduced in the research reveals that they have some interdependence between each other, both positive and negative.