Platformization Practices of Health Information Systems: A Case of National eHealth Platforms
Dang, Duong; Pekkola, Samuli; Pham, Son; Vartiainen, Tero (2022-01-04)
Dang, Duong
Pekkola, Samuli
Pham, Son
Vartiainen, Tero
Annual Hawaii International Conference on System Sciences Hawaii international conference on information systems
04.01.2022
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi-fe2022033026211
https://urn.fi/URN:NBN:fi-fe2022033026211
Kuvaus
vertaisarvioitu
©2022 the authors. Published by Annual Hawaii International Conference on System Sciences and Hawaii international conference on information systems. Attribution-NonCommercial-NoDerivatives 4.0 International https://creativecommons.org/licenses/by-nc-nd/4.0/
©2022 the authors. Published by Annual Hawaii International Conference on System Sciences and Hawaii international conference on information systems. Attribution-NonCommercial-NoDerivatives 4.0 International https://creativecommons.org/licenses/by-nc-nd/4.0/
Tiivistelmä
Using electronic health (eHealth) platforms is an approach for reaching more people to get services—for example during pandemics or disasters. eHealth platforms help reduce costs and improve the general quality of healthcare. However, establishing eHealth platforms at the national level is challenging due to legal, privacy, and financial constraints. Furthermore, studies on the national eHealth platform in the public sector are scarce. This motivated us to study and understand the process of implementing a public national eHealth platform. We use a qualitative case study as a research approach and the theory of practice and concept of site as lenses to examine the platformization practices of three national-level eHealth platforms. We contribute to the literature by identifying key features of site-shifting in eHealth and describing the practices and features of involved practitioners and the site regarding the process of establishing the platform. Our findings benefit practitioners, as the platformization phases can be seen as lessons when establishing a national eHealth platform. Additionally, the three approaches discussed in this study could be seen as a guide to creating national eHealth platforms.
Kokoelmat
- Artikkelit [3030]