Can robots possess knowledge? : Rethinking the DIK(W) pyramid through the lens of employees of an automotive factory
Hautala, Johanna (2021-09-14)
Springer Nature
14.09.2021
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi-fe2021092146691
https://urn.fi/URN:NBN:fi-fe2021092146691
Kuvaus
vertaisarvioitu
© The Author(s) 2021. This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing,adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The images or other third party material in this article are included in the article’s Creative Commons license, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons license and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this license, visithttp://creativecommons.org/licenses/by/4.0/.
I thank Olli Nevalainen for collecting the survey. The research was funded by the Academy of Finland, project nr. 319872 Second Machine Age Knowledge Co-Creation Processes in Space and Time.
© The Author(s) 2021. This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing,adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The images or other third party material in this article are included in the article’s Creative Commons license, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons license and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this license, visithttp://creativecommons.org/licenses/by/4.0/.
I thank Olli Nevalainen for collecting the survey. The research was funded by the Academy of Finland, project nr. 319872 Second Machine Age Knowledge Co-Creation Processes in Space and Time.
Tiivistelmä
Knowledge, information, and data are increasingly processed in human–robot collaboration. This study tackles two requirements for revising the concepts of knowledge, information, and data. First is developing robots’ knowledge capabilities and transparency and ensuring effective division of tasks between humans and robots to increase the productivity of robotised factories. Employees’ interpretations of robots’ abilities to possess knowledge reveal their assumptions of robots’ possibilities and limitations to create knowledge-based products with humans. Second, the classic DIK(W) pyramid of data, information, knowledge, and wisdom is a theoretical construct requiring additional empirical research. This empirical exploratory study develops the DIK(W) further and applies it as a tool to understand employees’ perspectives of robots and knowledge. Do people believe robots possess knowledge? What kind of knowledge can (or cannot) robots possess? A survey (n = 269) was collected from the most robotised factory in Finland, Valmet Automotive. Half of the respondents think robots can possess knowledge, but only with humans. These respondents were more likely to trust robots compared to those who think robots cannot possess knowledge. As the key contribution, the DIK(W) pyramid is reconceived by (i) acknowledging robots and humans, (ii) turning the pyramid upside down, and (iii) recognising knowledge as a dividing concept.
Kokoelmat
- Artikkelit [2821]