UNIVERSITY OF VAASA FACULTY OF PHILOSOPHY Patchadaporn Poothong PUBLIC REFORM: THAKSIN SHINAWATRA’S APPARATUS FOR POWER CONSOLIDATION Thailand‟s Experience Master‟s Thesis in Public Administration VAASA 2010 1 TABLE OF CONTENTS page ABSTRACT 3 1. INTRODUCTION 5 1.1. Background 5 1.2. Christopher Pollitt and Geert Bouckaert‟s Model 7 of Public Management Reform 1.3. Important Literature 10 1.4. Thesis‟s Organization 10 2. SOCIO–ECONOMIC FORCES 12 2.1. Global Economic Forces 13 2.2. Sociodemographic Change 18 2.3. Socioeconomic Policies 23 2.4. Elite Decision–making 29 3. POLITICAL SYSTEM 33 3.1. New Management Ideas 34 3.2. Pressure from Citizens and Chance Event 46 3.3. Party Political Ideas 53 3.4. Elite Decision Making 59 4. ADMINISTRATIVE SYSTEM 61 4.1. Content of Reform Package 65 4.2. Implementation Process and Results Achieved 72 4.3. Elite Decision Making 86 5. CONCLUSION 88 REFERENCES 94 2 LIST OF TABLES AND FIGURES Figure1. Christopher Pollitt and Geert Bouckaert‟s model of public 8 management reform Figure 2.Gross Domestic Product Thailand 1990–2000 19 Figure 3. Allocation of GDP by Sector, Thailand, year 2000 20 Figure 4. Mobile Phone Subscribers in Thailand, 1997–2004 30 Figure 5. Thailand‟s GDP from 1996–1999 48 Figure 6. Thai Rak Thai Party Logo 55 Figure 7. Royal Decree on Criteria and Procedures for Good Governance 68 Figure 8. Thailand‟s GDP (2005 PPP Dollars) 89 Table 1.Thailand Demography Profile 18 Table 2.Percentage of population in different regions from 1970 to 2000 19 Table 3. Example on the reduced operating time per service given by 74 Srimuangchum Sub–district Administrative Organization 3 UNIVERSITY OF VAASA Faculty of Philosophy Author: Patchadaporn Poothong Master’s Thesis: Public Reform: Thaksin Shinawatra‟s Apparatus for Power Consolidation Degree: Master of Administrative Science Major Subject: Public Administration Year of Graduation: 2010 Number of pages: 100 ABSTRACT: The purpose of this study is to provide the reader with a detailed analysis of the drives and forces which influenced the administrative reforms implemented during Thaksin Shinawatra‟s premiership. Crippled from the 1997 Asian financial crisis, Thailand felt the necessity to find the right leader who could help Thailand rebuild its economy. Thaksin Shinawatra was chosen. To a lot of people, the man‟s pioneering socio–economic policies as well as many administrative reform programs were tremendously successful and beneficial; therefore Thaksin became very popular, particularly among the poor. Not only that his executive power was legally enhanced by the 1997 constitution, but the ideas of New Public Management and the concept of good governance were also intensively incorporated to various administrative reforms to further strengthen the power of the prime minister. The fact that Thaksin became much more powerful was threatening to some because the privileges that once were traditionally shared by the senior bureaucrats and high–ranking military officials were shifted largely to the hands of the prime minister which he abused for private gain. To study such drives and forces, the thesis applies Christopher Pollitt and Geert Bouckaert‟s model of public management reform to the study. By using the model, the thesis presents why and how various features of the New Public Management ideas and the concepts of Good Governance were adopted as well as it presents the reform process and results. The model is used to offer an explanation of the author‟s argument that New Public Management and the concept of Good Governance were used not only to enhance administrative efficiency, but also to redistribute bureaucratic power to the political executive. KEYWORDS: Thaksin Shinawatra, Thailand, New Public Management, public management reform, corruption 4 5 1. INTRODUCTION 1.1. Background In this past decade there has been increased awareness among Thai people about the seriousness of the corruption problem in the government, the public sector and by leading public officials. The high–level enthusiasm among Thai population, according to W. Vajirameatii (2005), a well–known advocator monk, can be linked to His Majesty the King‟s speech given at one of the meetings with the provincial governors serving during Thaksin Shinawatra, a former prime minister‟s term. What aroused the people was how the King imprecated any governors involved with corruption to death. The never–before seriousness in the King‟s speech on this issue stirred up public awareness enormously because the King‟s acts and words are highly respected by the majority of Thai people. Such enthusiasm has eventually reflected in the recent political turmoil and series of social unrest since 2006. Hundreds of thousands of protesters led by those whose lives were financially ruined during Thaksin‟s administration marched on the streets of Bangkok, demanding Thaksin Shinawatra, the prime minister of the time to step down, prompting the royalist military segment to oust him in a bloodless coup in September of that same year. Such resentment of many people stemmed from the increased criticism of the corruption of Thaksin‟s administration and Thaksin himself. Thaksin was found guilty and actually sentenced to two years imprisonment on the charge of conflict of interest while he served as the prime minister and he is now on the run (Suchitra 2008). What did Thaksin Shinawatra do wrong? He did revive Thailand‟s crippled economy and was the first who pioneered several beneficial schemes such as the 30–bath–a–visit universal health care and One Village, One Product. He also aggressively brought changes to Thailand, to mend the chronic problems of drugs and corruption. A lot of measures were implemented and they were considered successful. But, the main flaws that were pointed out many times by his opposition that seemed to infuriate the public 6 were that under many schemes, there were many hidden agendas. He seemed to market himself and his agendas so well; however, he lacked real commitment and real ethical aims that were supposed to uplift the common welfare of the people. He presented himself as a person who came from a humble background of a country boy, who successfully and honestly became a multibillionaire by his own wisdom, bravery and hard work and who wanted to serve the fellow Thai people with his life. Thaksin‟s popularity came from the fact that he marketed himself to be “a leader of the globalized world” who would lead Thailand to progress. In doing so, he included the trendy New Public Management and the concept of Good Governance in his public reform package. He aimed to completely change everything. In May 2005, Thaksin gave a speech at the opening ceremony of the 6th Global Forum on Reinventing Government in Seoul, Republic of Korea. His theme was “Toward Participatory and Transparent Governance”, which he maintained that was the top agenda of his government. At the conference he declared that the government was launching structural reforms, focusing on downsizing the central agencies and delegating more power to the local authorities so that people at grassroots level would be directly heard and served. Moreover, his government encouraged public agencies to use performance–based and teamwork approaches which meant reduction of red–tape and bureaucracy. Information and communication technology would be fully utilized to equip the public servants to provide more timely, transparent, and effective service. He also mentioned that the government needed to be “reinvented” in order to cope with globalization before the country is forced to change. Public services need to be flexible and cost–effective so that they can stay in competitive global market. In doing so, he further stated that in order to be successful government should “break out of the old habits of thinking”. (United Nations 2005.) Although it might take time as “old habits die hard”, he was confident in his reform policy. The need for the “reinvention” of government were not merely for replacing century–old bureaucratic–style administration with a more modern, more effective and more transparent way of governing. But more so it came from Thaksin‟s understanding 7 of the “unusually powerful positions” of some senior bureaucrats who were upset by Thaksin‟s tremendous popularity. This means for Thaksin that the traditional power must be overthrown especially through the remaking of the whole political and administrative system. According to Phongpaichit and Baker (2004: 184–185), during the military dictatorship period of 1930s–1980s Thailand, the senior bureaucrats had built up their power base without having to share the privileges with the elected politicians. But since the period of early 1990s when the elected politicians became more dominant, the bureaucrats still secured their power and many of them sought to compromise with the elected ministers by allowing some profit and power to be shared and by allying themselves to political factions. Though something had to be shared, the bureaucratic structure and culture were left unchanged, allowing the senior bureaucrats to be largely influential politically. For Thaksin, power had to be shifted from within the hands of senior bureaucrats and the high–ranking military officials to the grips of the new elected ministers, especially the prime minister, as much as possible. He essentially aimed at making the bureaucracy more responsive to the political demands which were in fact intended to answer his own political ends. To do so, Thaksin had put so much of his enthusiasm in administrative reform. Since the first year of his first term, he began to politicize the entire bureaucratic pyramid including remapping of the bureaucratic structure, intervening in bureaucratic decisions and appointments, as well as launching a “war on corruption” program that mainly targeted officials not the politicians. At the same time, he launched several administrative reform programs that intended to keep up the support from the electorate in order to protect himself from counter attacks by traditional powers. 1.2. Christopher Pollitt and Geert Bouckaert‟s Model of Public Management Reform The purpose of this study is to provide the reader with a detailed analysis of the drives and forces which influenced the administrative reforms implemented during Thaksin Shinawatra‟s premiership. To study such drives and forces, the thesis applies 8 Christopher Pollitt and Geert Bouckaert‟s model of public management reform to the study. By using the model shown in figure 1, the thesis presents why and how various features of the New Public Management ideas and the concepts of Good Governance were adopted as well as it will present the reform process and results. The model is used to offer an explanation of the author‟s argument that New Public Management and the concept of Good Governance were used not only to enhance administrative efficiency, but also to redistribute bureaucratic power to the political executive. Figure1. Christopher Pollitt and Geert Bouckaert‟s model of public management reform. (Pollitt & Bouckaert 2004: 25) A. SOCIO–ECONOMIC FORCES B. Global economic forces C. Sociodemographic change D. Socio–economic policies E. POLITICAL SYSTEM F. New management ideas G. Pressure from the citizens H. Party political ideas I. Chance Events e.g. scandals, disasters J. ELITE DECISION–MAKING K. ADMINISTRATIVE SYSTEM L. Content of reform package M. Implementation process N. Results achieved 9 This model of public management reform was constructed by Pollitt and Bouckaert as “a conceptual map, a diagram of forces, and a heuristic device”, when specific theories that explain the precise patterns and trends of individual countries or across groups of countries, could be developed (Pollitt & Bouckaert 2004: 25). The author chose this model to be the main framework for analyzing Thaksin‟s administrative reform since the model is suitable to be used with the case study. This is because, like the creators of this model, the author highlights the importance of the political executives and the senior bureaucrats. Like Pollitt and Bouckaert, the author believes that most changes and reforms have mainly been initiated top–down. It is usually the political or bureaucratic elites, who play the most influential roles in the government, hold the key decisions making for many public management reforms. In box J of the model, situated at the heart of the model, what the elites think desirable and feasible are the most vital part in the mapping because they usually came from the elites‟ own interpretation of the trends and present situation, happening in the country combined with their own political and perhaps personal agendas and interests. However, what the reformers desire is not always feasible because there are always limitations or forces that resist change. The limitations came in various faces; economic, cultural, legal and especially in the face of conservatives who hang on and benefitted from the existing system. All of these cannot be easily overcome and should not be overlooked. (Pollitt et al. 2004: 26.) Applying this model of public management reform to the case study, the author places Thaksin Shinawatra as the central character. Sitting on the prime minister‟s of Thailand‟s seat after the promulgation of the 1997 constitution, he was equipped with an executive power which was much more than any previous democratically elected prime ministers of Thailand. Apart from being legally more powerful, because of his particular background of being a successful business chief executive, Thaksin also thought of himself as the chief executive of the government who has assertive power to bring out changes in public administration to meet his aspirations. Therefore, most aspects of the reforms created during his terms came in a large part from his own perception and understanding of the overall situation in Thailand. He understood and manipulated what the majority of Thai people needed for the time, and then he translated it into various attractive reform programs; all of them contained elements of 10 the trendy NPM and Good Governance. At the same time, he used many parts of the reform in an attempt to uproot the traditional power that obstructed his way. Compromise with the traditional power was no more beneficial. Apart from utilizing the Pollitt and Bouckaert‟s model to guide the process of collecting data to support the author‟s argument and to be a framework of analysis, the data and knowledge used for the analysis in this thesis were obtained from variety of sources such as academic articles, books, journals and data from official websites of various institutions and organizations. Many of the sources can be found online. 1.3. Important Literature Among many sources, the author gives special attention and importance to two books written by Professor Pasuk Phongpaichit, a prominent outspoken economist scholar teaching mainly at Chulalongkorn University in Bangkok and an anti–corruption campaigner of Asia, with collaboration with Chris Baker, an independent author, translator and expert researcher specialized in Asian studies. The first book, Thaksin: The Business of Politics in Thailand (2004) is the first and one of the most complete biographies of Thaksin Shinawatra that is written in English. It provides a rich detail and some investigation of Thaksin‟s personal life and his business and political careers. The second book written by Phongpaichit and Baker which is used comprehensively is A History of Thailand (2005). It features wide range aspects of Thailand including political, economic, social, and cultural themes and how these themes are related and interplayed throughout the history from most ancient to contemporary Thailand. 1.4. Thesis‟s Organization The organization of this thesis is divided into three main chapters; socio–economic forces (box A), political system (box E), and administrative system (box K), following the three main parts of the Pollitt and Bouckaert‟s model of public management reform. 11 Each chapter includes “elite decision–making” (box J) to support the thesis‟s analysis on how Thaksin Shinawatra made use of various New Public Management reform programs to consolidate political power and to assert political control at the center to answer his agenda. The analysis is summarized in the concluding chapter. 12 2. SOCIO–ECONOMIC FORCES The forces at play contributed to some changes, and some policy inventions during the period of Thaksin Shinawatra administration were both associated with the global economic forces and some existing sociodemographic pattern in Thailand. In terms of global economic forces, Thailand has submerged into the global economy in a lengthy period of time. Globalization and capital market were therefore not new for Thailand and actually it was warmly welcomed since it has brought a large amount of revenues to the country. Several governments set their economic policies to boost the national economy through fostering diplomatic relationship with the foreign countries, and at the same time, the utilization of international trade was rigorously active, contributing the gradual changes in the life patterns; social wise as well as economic wise, of the majority Thai. The higher degree of exposure to the foreign goods that sometimes come in the same package with the foreign culture slowly moved Thailand to somewhat closer to the world of the “developed” world. Chosen to be one of the main manufacturing bases in Southeast Asia, money and new opportunities flooded into the country and into the pockets of a lot of people. Capitalism flourished. The busy downtown areas expanded while natural resources were looked upon as a mere national capital that could be traded for the greater development. The quality of life for many people was raised. Basic education could be accessed by most parts of the population. The economy was in the phase of transition from being based on farming to manufacturing and services. Thailand was becoming richer and richer and perhaps in the near future, it would jump up from being a “developing” country to a “developed” country. Too bad this has never happened in reality. Things that seem to be going well all went downhill in the event called 1997 Asian financial crisis. It was a total disaster for a lot of people. The economy was devastated. Such crisis brought a completely new perception about globalization to some people, basically from desirable to disgusting. It seemed like a lot of people were hoping for a knight on the white horse to rescue them, someone brave to bring change and help Thailand to stand up tall again. Then here he came, Thaksin Shinawatra. A business man who survived from the crisis captured the moment and promised to help Thailand to not only once more stand up tall, but also he 13 will strengthen the country and make it go beyond everyone‟s expectation. He did transform his promises in various welfare policies which a lot of them were applauded especially at the grassroots level. Efforts for boosting the economy also were emphasized through several means. Society was cleansed with some “social order” schemes. By all means, these policies certainly made Thaksin popular and it was absolutely what he desired. 2.1. Global Economic Forces Thailand has long been in contact with the outside world as early as the beginning of its history. However, since the cold war period during the premiership of Field Marshal Plaek Pibulsongkram and especially of Field Marshal Sarit Thanarat; the time in which the United States started to increasingly take interest in Thailand as its important anti– communist ally in Southeast Asia region, Thailand has begun to gradually but continuously become subject to global economic forces like no other previous periods in its history. Through rather openly supporting the U.S. led democratic bloc, Thailand significantly gained a large sum of return back from this friendship, for example, in a form of monetary aid and arms supplies directly from the U.S. and a loan from the World Bank (Baker & Phongpaichit 2005: 144). But apart from that, the other byproduct from this relationship is that it has brought Thailand to involve in global market more than ever before. The first industry that prominently emerged since the period was tourism. As Thailand was chosen as a strategic base of the U.S. troops in the region, the number of Americans significantly increased. Some areas of Bangkok and around the other US air bases became the place for “rest and recreation” tours of the Americans. Bars, nightclubs, brothels and massage parlors were mushrooming to provide services especially to the foreigners. The government enthusiastically supported such industry through many means, for instance, forming its first organized tourist authority in 1959 and building a 14 new runway to accommodate jets at Don Muang (Bangkok) airport in the early 1960s. As a result the industry boomed even more, with more than 600,000 visitors in 1970 (45,000 visitors in 1967). Service sector grew rapidly. A number of hotels, shops, cinemas, school, and clubs were built all over the major tourist sites of the countries. Most of them were not only for serving the foreigners but also for the Thai elites. And this also quickened urbanization process, taking place in Bangkok and the other major cities to a lesser extent. By that time tourism became the fifth largest earner of foreign exchange. (Baker et al. 2005: 149.) Apart from the booming of tourism industry that generated income, the government of the time initiated policy that encouraged cash–crop export. To uphold this policy, exploitation of natural resources, deforestation, building highways and dams in the upland country, and the use of agricultural technology, chemical fertilizer and pesticide were rapidly and intensively implemented. A business class of entrepreneurial families started to emerge from this point. Not only those who exported the crops, but also the local crop traders who commonly lend out the money to the peasants and the officials like the head of villages. Many of them used their financial advantage and authority to further profit from illegal businesses while most of the peasants remained poor and kept losing their land ownership to the rich and so they had to rent the farm to grow crops. The poor peasant became more and more marginalized. Moreover, since agriculture still depends much on the weather conditions, increasing population growth which caused pressure on farming land and since the cost arrived from the increasing needs for chemical products and agro–technology was much more, millions of them had no choice but to migrate to make money in the city especially as wage labor. (Baker et al. 2005: 151–162.) Furthermore, to answer the growing demand of urban economy, the government attempted to replace import goods by domestic manufactured products. Foreign investment surged as Thailand oriented towards the liberal market economy. A number of former local importer families and their foreign partners turned themselves to invest locally instead. Many of them became immensely rich through diversifying their businesses to various sectors. (Baker et al. 2005: 153.) 15 At the early stage, the main investor was the US. However, after the US military withdrew its troops from the bases in Thailand, many US firms left the country as well. Nevertheless, the American investors were not replaced by the local entrepreneurs but rather by the Japanese ones, focusing on manufacturing goods, for domestic market and international market. The products have been gradually moving away from agricultural– related to higher–profit products like electronics and auto–parts. (Baker et al. 2005: 201–203.) This industrial boom created demand for higher–skilled labor, therefore the government responded by increasing the budget for education. More secondary educational levels were added to more schools in the rural areas. Scheme like free lunch, free tuition and free uniform were put in place to reduce costs. These certainly boosted national literacy rate which successfully supply the skilled labor to the needed industries. (Baker et al. 2005: 220.) Since mid 1980s, Thailand‟s total size of the economy (Gross Domestic Product; GDP) began to grow very fast. In 1990 the GDP PPP (GDP converted to international dollars using Purchasing Power Parity (PPP) rates) was around 224,000 million. But by 1996, it reached around 360,000 millions (UNESCAP 2008). The fast growing economy came with the increased availability of jobs and opportunities in many sectors. The processes of urbanization and industrialization of Bangkok and other industrial areas were even more rapid with over 10 million people concentrating in the Bangkok area alone (Baker et al. 2005: 201). With higher amount of income earned, the number of urban middle class rose. More students attended university level education. Lifestyles of this white collar and better educated group gradually changed over time, leaning to a new standard modeled after the west. A lot of people rather chose to work for private companies especially for foreign owners than for government (vice versa in the past) since the difference in salary rate was quite big. More and more people perceived that imported goods from America, Europe or Japan to be better than the Thai products. Moreover, they also more openly embraced western values such as gender and class equality, materialism, and democracy (against military dictatorship). 16 Since the late 1980s, the urban middle class consisting largely of the members of press and academics gained more influential roles in the public sphere. Against the background of rapid urban development, the point that this group tried to project was how urban–biased development and capitalism opened opportunities for corrupt politicians and their associates to exploit the environment and livelihood of people. One example of a reaction from public intellectuals like Prawase Wasi, Saneh Chamarik and His Majesty the King to this, has been to follow the self–reliance approach, believing that a community would be better off if it becomes self–reliant and independent of market capitalism through the intensive use of local wisdom in terms of ethics and practices. A shift should be made away from an economic growth orientation to people– centered development by enhancing community participation at all levels in order to reducing economic gaps between city and village. This vision has been supported widely and it was to be built into the national policies; however, it could not be simply implemented since Thai government has been over–centralized. (Baker et al. 2005: 250–253.) By 1995, like many people feared, the impact of the 1990s, double–digit growth period, created the apparent problems which became a major financial crisis by 1997. Because in the late 1980s and early 1990s, Thailand economy was made more accessible, for example by making the baht convertible, removing interest control, making stock market more accessible, and installing offshore banking system, in believing that it would attract new international entrepreneurs to invest in the country which would contribute to the economic growth. As a result of this financial liberalization, Thailand could draw a large sum of private capital especially from foreign direct investment. Unfortunately, a lot of capital inflow was invested unproductively on projects relying largely on future growth and speculative markets especially for property and services. Furthermore, because of overly rapid development, the strain on infrastructure was quickly increased and as the real wages rose, the profits from export manufacturing were already declining. (Baker et al. 2005: 253–255.) 17 0 50000 100000 150000 200000 250000 300000 350000 400000 1990 1992 1994 1996 1998 2000 M ill io n s o f D o lla rs year Figure 2.Gross Domestic Product Thailand 1990–2000 (UNESCAP 2008) Therefore by late 1996, foreign investment began to flee from Thailand and at the same time the baht was increasingly attacked by international speculators. To handle the situation, the Thai government used the entire foreign reserves to protect the currency which did not ease the crisis. In 1997, the GDP plummeted down by 5,000 million dollar in one year to about 355,000 millions dollars (presented in figure 2). The baht was floated as well as the financial system was further liberalized by the government to make its economy more accessible to the foreign investors according to the advice from the IMF. Again, the measures could not relieve the crisis. A lot of firms which had taken a large amount of foreign loans went bankrupt. Several of them were transferred to foreign ownership. Banks that had intermediated the loans also collapsed. A number of prominent conglomerates which failed to modernize their management were crippled. Consumers stopped spending. Over two million people lost their jobs. (Baker et al. 2005: 253–255.) 18 In sum, the 1997 financial crisis actually further amplified Thailand‟s level of economic dependency on exports and foreign capital which meant that the country no other choice but to go with the forces of global capitalist economic. 2.2. Sociodemographic Change The impact of the booming of the industrialization and urbanization on the pattern of life for millions of Thai population has been tremendous. This demographic transition was certainly the consequence of urban economic growth initiated in Thailand since the American influenced period which can be obviously remarked during the turn of the millennium. Table 1.Thailand Demography Profile (Population Division of the Department of Economic and Social Affairs of the United Nations Secretariat 2010) Indicator 1985–1900 1990–1995 1995–2000 Population change per year (thousands) 826 693 441 Births per year, both sexes combined (thousands) 1137 1100 1009 Population growth rate (%) 2.12 1.19 0.72 Crude birth rate (births per 1,000 population) 24.6 18.8 16.5 Crude death rate (deaths per 1,000 population) 5.9 6.8 7.8 Total fertility (children per woman) 2.30 2.05 1.86 Infant mortality rate (infant deaths per 1,000 live births) 26.0 19.0 13.6 Life expectancy at birth, both sexes combined (years) 69.4 68.6 68.1 Rapid urbanization came together with the advancement of medical technologies from the west. This has improved the overall living standard relating to the Thai population‟s health. As shown in table 1, with the increasing availability of health care service and modern medicine, infant mortality rate was radically reduced during the period of 1980 to 2000. Moreover, for the same reason, the death rates and the life expectancy remained rather constant and the population increased during that period from 47 19 million to 62 million (Population Division of the Department of Economic and Social Affairs of the United Nations Secretariat 2010). Furthermore, there was a wider–spread of knowledge of various birth controls techniques, particularly among the urban middle class. A lot of people choose to delay childbearing to pursue higher education and careers (Baker et al. 2005: 201). As a result the population growth rate dropped continuously in the last half of the 20 th century. In the 1950s, the population growth was almost 3 per cent. By 2000, in only 50 years, the rate has gone down to 0.72 per cent, marking Thailand, as one of a few countries in Southeast Asia that has a slow population growth rate (Population Division of the Department of Economic and Social Affairs of the United Nations Secretariat, 2010). Table 2. Percentage of population in different regions from 1970 to 2000 (National Statistical Office 2000) This overall continuous low population growth rate might lead Thailand to face the problem of labor shortage in the future. Despite the slow growth, the concentration of population has been shifting to the urban areas. As presented in table 2, it is noticeable that there is a constant decrease in the percentage of population in northern and northeastern regions. Both are areas that are least urbanized. While in Bangkok and other provinces in the central region, the percentage of population is raising due to the higher rate of urbanization which expanded to the outskirt areas around Bangkok. By Region Year Bangkok Central Region Northern Region Northeastern Region Southern Region 1970 8.9% 21.9% 21.8% 35% 12.4% 1980 10.5% 21.7% 20.2% 35% 12.6% 1990 10.8% 22.1% 19.4% 34.9% 12.8% 2000 10.4% 23.3% 18.8% 34.2% 13.3% 20 2000, Bangkok alone had a total population of over 6.3 million, almost 4 million higher than the second largest city, Nakhon Ratchasima (National Statistical Office 2000). The mushrooming of the suburban areas around Bangkok is a result of the growing population in the inner–city areas, causing the land and accommodation prices in the areas to sky rocket. A lot of the middle class people who work in downtown Bangkok have moved out to buy private houses outside Bangkok where it is not too far to commute in and out of the city daily. As people move away from their original family settlement and because of the delay of child–bearing and higher cost of living, the family size especially among those who live in the cities and suburban areas gets smaller. The family structure which used to be extended, consisting of three generations in one household, has shrunk. Now the nuclear type of family, consisting of parents and children is most common. A statistic from Thailand‟s National Statistical Office (2000) shows that the average size of Thai population‟s household was 3.9 persons in 2000 which had shrunk from 5.6 persons in 1960. Figure 3. Allocation of GDP by Sector, Thailand, year 2000 (UNESCAP 2008) Agriculture 9 % Industry 42 % Services 49 % 21 While the urban areas kept expanding, the rural areas declined in importance. The reason is because the emphasis on economy shifted away from the main sector; agriculture, which most population outside the cities was engaging in. This shift can be seen from the allocation of Thailand, GDP by sector of the year 2000 (see Figure 3) which shows that agriculture only made up to 11 per cent of the total GDP. The sector came last when compared with industry and services. Both of these sectors concentrate largely in the urban areas. In fact, the real factor that caused the decline of the agricultural sector in Thailand was the world–wide agricultural prices fall since 1970s. Because of that, Thai government started to support the other industries while the big conglomerates that formerly invested in agriculture diversified themselves to higher–valued products (Baker et al. 2005: 212). Whereas the amount of income has shrunk for the paddy farmers, living expenses, on the contrary, is increasing. The farmers have to find the best way out for their own survival. Poverty drives people to seek new and “better” life. The urban boom has drawn a lot of rural labor force to the city, leaving the farming areas with much less population while expanding the slum areas in the significant cities. In general, people from the rural areas come to engage in blue collar types of jobs such as factory workers, construction workers, taxi and bus drivers, servants, waiters, and sales persons of their own small stalls or in department stores usually because they are poorly educated. Moreover, countless people from the rural areas also get into illegal industries such as prostitution and drugs (either voluntarily or forced). And numerous people were drawn to the cities because of the excitement of urban life. A number of those who left home for work in the cities left their aged parents, wives, and children behind. Some portions of money earned are usually sent home for the living of the rest of their family members. The money is then probably invested into farming or local business like small shops, restaurants, and beauty parlors, generating more income to the families and communities which gradually further the process of 22 urbanization in the areas. However, some people have gone away and never looked back, abandoning their parents and children starving and hopelessly poor. Although, a lot of people choose to find work in the cities, several rice farmers remain home. However, they have become much more commercialized in order to earn enough for living. Not only had they to invest more on tractors, automated harvesters and chemicals, but they also had to change from growing rice to higher–valued crops such as fruits and vegetables to feed the growing demands of the urban population and for export. While many others, in 1900s, turned their paddy fields into sea–water ponds for shrimp farming which certainly can bring at least doubled amount of income to the farmers; however, there are always some risks of diseases which would kill entire shrimps in the farm as well as the risk of serious land degradation. A few turned to the Buddhist principles of sufficiency and self–reliance by diverting from the rice mono culture to devising a small mixed farm. There have been a few success stories but it is very difficult to implement without selling some crops to the market at all. (Baker et al. 2005: 213–214.) Although farmers can gain better access to higher agro–technologies, some of them, especially those who have difficulty in diversifying to the higher–valued cash–crops because of the areas farmed are less fertile, remain deeply or even have become deeper in debt. (Baker et al. 2005: 213.) With the high rate of natural resources exploitation begun since the American “development” era, the amount of natural resources of Thailand shrank significantly. Forest areas were transformed for industrial and urbanization purposes. And the reduction of numbers of trees in the forests meant that the rain falling would be less predictable for the farmers and higher risk of flooding in the low land areas. Dams were built to solve such problems and for securing water and power supply for the urban consumption. But building dams also meant that more areas of forests have to be destroyed as well as the some existing settlement areas were also included in the flooding areas, causing resentment among the local people since 1980s. (Baker et al. 2005: 215.) 23 With the cooperation with NGOs, middle class sympathizers, and international environmental movement groups, the rural farmers made several attempts especially through media to put pressure on the government to provide compensation for old dam projects and abandon new ones as well as petition for other issues like agrarian debt, falling crop prices and access to forests. Among many groups, thousands of rural protesters reorganized themselves into Assembly of the Poor, marching to Bangkok and blocking roads in the capital in several occasions to push further several demands. Many attempts have been successful, proving to be more assertive than ever before. The rural farmers can no longer be perceived as a group of passive uneducated people anymore. 2.3. Socioeconomic Policies Over the past two decades before the rise of the Thaksin Shinawatra government, the pattern of life for over sixty millions of Thai population was gradually shifting closer to resemble the lives of the people of the more “developed” countries especially of the West. Quality of life was improved. Democracy was praised. The continuous GDP growth seemed promising. Globalization earned a huge credit for contributing Thailand with all these good things. But when Thailand was hit hard by the 1997 Asian financial crisis, not only its economy was crippled, but the crisis also impacted badly to the social fabric of the society. The global economic forces were indeed powerful and a lot of people were shaken to their mental core, contributing to the loss of trust in globalization. The blame was also pretty much thrown upon the government. Three years after the nightmarish crisis, although the situation began to ease, the shock from the event still made a lot of Thai people desperate for something new, a new leader with new approaches and policies. Thaksin Shinawatra was the one who correctly interpreted the situation and once he became the Prime Minister, he also translated such interpretation into a number of policies. Most of them were made to please the voters. Economic policy and programs of Thaksin‟s government, also known as “Thaksinomics” concentrated obviously on accelerating economy aiming at achieving 24 rapid recovery from the 1997 Asian economic crisis. According to Thaksin, Thailand needed to shift away from the “East Asian Model” that was overly dependent upon exports produced by foreign technology brought in by foreign investors with low value– added content and relying mainly on cheap labor. As a result Thailand‟s economy was vulnerable to the fluctuations in the global economy (Phongpaichit & Baker 2004: 104). In the long run, this resulted in low domestic income and demands. From this belief, Thaksin initiated a number of schemes that aimed to help stimulate internal demand and promoted domestic entrepreneurship since he believed that it would allow Thailand to sustain development and attain better quality of life in the long term. Most of the schemes were usually seen as designed to appeal to the rural majority. First, in order to stimulate the domestic demand, Thai people especially the rural mass must be further integrated into the market economy. This would, as Thaksin believed, solve the problem of poverty as well as increase the GDP. One basic way to bring the people further into the market system was to provide them with capital (Phongpaichit et al. 2004: 115–116). In 2003, the “war on poverty” was launched. Under it, policies such as the policy of farm debt restructuring including a three year suspension of some debts owed by poor farmers to state banks and the policy of village funds financed by grants of one million baht (about $24,000) to roughly 70,000 villages to provide locally administered micro–loans were launched (Phongpaichit et al. 2004: 117). Furthermore, Thaksin government also encouraged the Thais to be more entrepreneurial. Special attention was paid to small–sized and medium–sized enterprises (SMEs) by state–owned lending agencies. To restructure the economy away from deep dependence on imports and towards more reliance on local resources as well as promotion on exports of products, especially agricultural and crafty works, the government promoted products specialization by village groups, called the "one tambon (group of five or six villages), one product" scheme inspired by a similar Japanese program (Phongpaichit et al. 2004: 113–115). Moreover, there was the establishment of the People's Bank, administered through the Government Savings Bank (GSB), allowing GBS account–holders to apply for small loans (up to about 30,000 baht or $370) mainly for small retailing or commercial ventures. And lastly, there was the 25 transfer of non–performing loans (NPLs) to the Thai Asset Management Corporation (TAMC) established 2001, required of state–owned operations and voluntary for private ones, to promote more efficient debt restructuring (Phongpaichit et al. 2004: 121–122). At the same time, Thaksin did not abandon the importance of international trade since the trade has been a significant source for new investments and for generating GDP growth. Tourism, Thailand‟s well–known industry was highly encouraged. The baht currency was depressed to help export. Moreover, since the beginning of his term, Thaksin and the other members of the government frequently traveled abroad to create trust and trade partnership with various countries, promoting that Thailand‟s domestic policies would be as well beneficial for foreign investor (Government Public Relations Department 2006). For example, the stronger local SMEs would provide support for the industries of the foreign investors. The deepening capitalism that the consumer demand generated domestically would be advantageous for investors who aimed for Thailand‟s market. The Thai workers would be healthier because of the cheap health care program, therefore, the investors would lower the costs related to the labor‟s healthcare (Phongpaichit et al. 2004: 121–123). These policies that seek to promote grassroots economy and enhance national competitiveness are called “the dual–track policies”. The essence of the policies aimed to strengthen the domestic economy, while enhancing Thailand‟s international competitiveness for balanced development. Thaksin pointed out that Thailand has two different societies. One is the rural society, consisting of poor farmers, and the other is the urban society, comprising educated people. It is in the aspiration of many people in the rural areas to go find a better living and a better life opportunity in the cities. A number of them send their children to gain education in the cities with their saving money. As a result, many of the talented people in the countryside chose to live and work in cities instead of going back home. (Government Public Relation Department 2006.) Since Thailand is a country of two societies, Thaksin went on that the country needed to adopt the dual–track policy, a social and economic citizen–centered approach, to 26 develop both societies. This means that efforts must be made for farmers to get better prices for their agricultural goods. At the same time, the export–led economy must also be strengthened together with the domestic–led economy. Following this policy, the economic gap between two societies would be gradually narrowed down (Government Public Relation Department 2006). To implement this policy on the part involving stimulating international trade, Thaksin government mainly promoted regionalism and cooperation with the rising economy of China. He believed that the strong economic integration between Southeast Asian countries as a single market would not only attract large–scale foreign investment, but also would be beneficial since the neighboring countries and regions would become Thailand‟s sources for market, materials and labors. In this, Thaksin strongly supported the development of a free trade agreement and agreements which deepened relations with the other Southeast Asian countries as well as with the South Asian and the East Asian countries. (Phongpaichit et al. 2004: 123–124.) Although much of Thaksin‟s policies were economic oriented, there were some significant social policies included. One of the most pioneering welfare schemes must have been the 30–baht per visit healthcare scheme, a national universal coverage healthcare scheme. This scheme was implemented as part of the electoral populist agendas he promised, aiming at reducing the economic burden of the people especially the low–income group. All individuals who did not currently enroll in a health scheme and whose names were documented in house registrations received a “Gold Card”, which has to be presented together with the patient's national identification card every time he or she accesses health services. A 30 baht payment must be paid for all consultations. Children under 12 years of age, seniors over 60 years of age, volunteer health workers, and the very poor are exempt from this user fee. From the introduction of this program insurance coverage increased from 71 per cent of the national population in 2001 to 94.3 percent by 2004. (Coronini–Cronberg, Laohasiriwong & Gericke 2007.) 27 Another policy that Thaksin launched as a part of the promised electoral agenda was the “war on drugs”. The formal name for this policy was the “Concerted Effort of the Nation to Overcome Drugs”. The effort came from the belief that a large number of populations, roughly five per cent were using methamphetamines, also commonly known for Thais as “crazy pills”. It has been an alarming social problem for many Thais because although the drug was made illegal, there had been a growing number of the younger addicts since the drug could be accessed quite easily with an affordable price as well as the lax law enforcement. (Dabhoiwala 2003.) The campaign was initiated in February 2003, with an ambitious target to eliminate drug problem within three months. Firstly the campaign emphasized education and awareness of the danger of methamphetamines, and the treating of drug users as patients rather than criminals, made negotiations with the neighboring countries housing methamphetamine factories (Cambodia, Laos, and especially Burma), and intensified border patrol to monitor drug trafficking. Furthermore, Thaksin believed that the powerful government officials were providing backup for the traders or many of them were the traders themselves so drug has become one of the biggest chronic problems for Thailand. (Phongpaichit et al. 2004: 160.) The methods to eliminate the drug dealers used in the campaign were ruthless and controversial. Thaksin personally said that “Traders will get no return except risk to their own lives, risks of being arrested, and of being finished off because all their assets are seized.” (quoted in Phongpaichit et al. 2004: 160–161.) A combination of incentives and warnings were used to have police eliminate as many suspected drug dealers, by whatever means possible. The incentives were mainly financial, increasing bonuses to officers for drug confiscated according to the size of the taking. Warnings to government officers included threats to transfer, demote, or sack those failing to meet the target of arrests (Dabhoiwala 2003). 329,000 names of those involved with drug trading were listed in a blacklist. These drug traders were called upon to turn themselves in and promise to quit or face justice. By the end of the three–month campaign, 2,637 of those allegedly involved with drugs were killed, only 68 were shot by police on the ground of self–defense (Phongpaichit et al. 2004: 161–162). 28 Moreover, Thaksin also answered the present public awareness about the degrading of Thai culture and social order. The most well–known one was “social order” campaign executed by the Ministry of Interior in early 2001. The campaign targeted to control lives of the urban youth, keeping them away from drugs, sex, and other bad influences as well as to improve the country‟s image. In 2002 three “entertainment zones” were created in which drinking and dancing were allowed until 2 a.m. Outside these zones, dancing was illegal in all venues and closing times were 1 a.m. Vigorous ID checks were enforced at all entertainment venues and random spot checks by police on roads were common. Anyone under 20 years old could not enter the zone and everyone must present a valid ID. For non–Thais constituted, an original passport or a driver's license must be presented. Surprise police check up (sometimes accompanied by local TV crews) at the venues was a common practice. Occasionally the clubbers were forced to urinate in a cup to test for drug use. A number of popular clubs in Bangkok were negatively affected from this campaign. A lot of them had to close down. (Gampell 2006.) Stricter regulation on the Thai youngsters‟ lives went further. A plan was announced by the Ministry of Interior to test the suspected drug users in schools. School officials would interview students to determine whether they should be tested. Information would be passed on to police. Furthermore, a 10 p.m. curfew on the young people under 18 was put in place, forbidding them to get out of their residents without adult supervisory. And after hearing complaints that many children under 18 were staying out late playing Internet games, the youngsters were also banned from visiting Internet cafes after 10 pm as well. In addition, to prevent the teenagers from the undesirable sexual practices, various measures were created. For example, on Valentine‟s Day, police officials patrolled popular teenage hangouts in Bangkok to help the youngsters “keep their virginity”. Also private dormitories in all provinces were ordered to segregate the underage students to live in single dorms to remove the temptation of having sex. (The Irrawaddy 2002). In October 2002, a new ministry, the Ministry of Culture was established, aiming basically to promote Thai values such as belief in society, kinship, respect for elders, 29 deference, and empathy over the spread of consumerism and individualism. Thai language, Thai manners, Thai food and Thai dress as well as other forms of Thai art were highlighted and highly encouraged. Going along with the social order campaign, the Culture Ministry went further to condemn “inappropriate” entertainment materials. Broadcasted songs mostly with sexual content were banned. Overly exposed sex scenes and scenes showing the presence of alcohol and cigarettes were cut off. In addition, the production of underground pornographic VCDs was strictly banned by the Ministry. (Phongpaichit et al. 2004: 168–169.) 2.4. Elite Decision–making Various important policies and schemes launched during Thaksin administration were, apparently, tools to achieve what is desirable for the elites. In this case, what the elites desired perhaps was to secure the support from the voters at all levels as much as possible. This is not a new thing for politicians to do; however, in Thailand, it was done with a rather new approach, a more intensive one. A number of the policies described in section D were predominantly populist, meaning that they were created to fit the understanding of the majority of people and what people desire. After the 1997 Asian financial crisis, a lot of Thai people, rich or poor, all felt the threats of what globalization could bring to their homeland. For a lot of people, globalization brought in the distortion of the Thai ways of life, their precious cultural heritage, morals and good values and of course it almost destroyed Thailand‟s economy. Understanding what people called for, the Thaksin government offered a new way out for a lot of people. The economy was to be rebuilt “sustainably”. A sustainable GDP growth must be coupled with the improvement of the overall livelihood of all Thai population. New approaches were introduced to achieve such goals. Many of the schemes and policies affected the whole population. Nevertheless, the portion that benefitted the most were the rural grassroots and the low–income population. Dual–track policy that aimed to develop the rural economy along side with 30 the urban one was adopted in an attempt to close the wide gap between the two societies. A larger amount of government budget channeled to help the money circulation in the rural areas. The local SMEs that utilized the local wisdom were publicly encouraged. Money were given away to help stimulate the economy. People were spending more whilst their burdens for health problems were removed because of the 30–bath per visit healthcare scheme. Capitalism flourished again as according to one important indicator, the number of mobile phone subscribers. 0 5 10 15 20 25 30 M o b ile P h o n e S u b cr ib e r (m il lio n ) year Figure 4. Mobile Phone Subscribers in Thailand, 1997–2004 (International Telecommunication Union 2010) Figure 4 shows that the number of the mobile phone subscribers grew very quickly from only around two million subscribers in 1997 and began to rise gradually after the financial crisis started to ease. However, interestingly, the number of subscribers increased more rapidly during Thaksin‟s administration. By 2004, more than 27 million people out of the total of 62.5 million had access to mobile phone (UNESCAP 2008). The sharp increase was partly due to the constant fall of the mobile phone prices 31 resulting from the high competition for the mobile phone domestic market as well as Thailand‟s economy was recovering. The telecom company that gained the largest profit margin was the AIS (Advance Info Service), one of the main companies of the Shinawatra – Damaphong‟s (Damaphong was Thaksin‟s ex–wife family name). According to the Assets Examination Committee (AEC) which was specially set up by the military junta to investigate Thaksin‟s corruption case after he was ousted, Thaksin and Pojaman (Thaksin‟s ex–wife) still illegally owned Shin Corp throughout the time Thaksin was serving as prime minister from February 2001 until the sale of the company in January 2006. Thaksin as a prime minister was not allowed to hold any share of any company. He and his now ex–wife allegedly used their children Panthongtae and Pinthongta, Pojaman's brother Banaphot Damapong, and Thaksin's sister Yingluck, as well as Ample Rich Investment Ltd and Win Mark Ltd as nominees to conceal their real ownership of 1,419 million shares, or about 49 per cent, in Shin Corp (The Nation 2008). In 2003, AIS had 13.2 million subscribers considered having around two–third share of the total revenues since a lot of customers favored the AIS‟s superior quality of its network and the AIS invested a large amount of money on marketing when comparing to its competitors though it charged slightly more. Additionally, in 2001, all AIS competitors could not fulfill the Telecommunication Business Act that limited the foreign holding in any telecom venture to 25 per cent. Only Shin‟s AIS could conform to this rule (Phongpaichit et al. 2004: 203–207). Not only that, but according to the AEC, Thaksin government allowed state agencies to convert the telecom concessions which removed tax to benefit Thaksin‟s Shin Corp. Telecom Organization of Thailand (TOT) and Communication Authority of Thailand (CAT), who awarded the concessions to the subsidiaries of Shin Corp, lost 41.95 billion baht and 25.99 billion baht respectively from the conversion of the concessions (The Nation 2008). Furthermore, there were a number of other businesses owned or shared by Shinawatra – Damaphong family under Shin Corporation. Shin Corp started mobile phone business diversified into many areas, all were in service sector which most also depended to some extent on government regulations and licenses. The example of the new ventures 32 were satellite, property development, personal loans and credit card, low–budget airline services, TV, private hospitals, banking, photography and advertising (Phongpaichit et al. 2004: 210–222). For instance, 41 billion baht low–interest government loan were granted to Myanmar in 2004. The AEC ruled that Thaksin had endorsed with the intention of securing its purchase of satellite services from Shin Satellite which at the time was controlled by Thaksin's family. In terms of property development that Thaksin involved since after the Asian Financial crisis, the AEC ruled that Thaksin violated the law by using his high office to endorse a deal with the Financial Institutions Development Fund, a state institution in order that his ex–wife could purchase a huge plot of land in the Rachadaphisek, the downtown area of Bangkok (The Nation 2008). Another example, AirAsia, a low–cost airline from Malaysia which Shin Corp had a 50 per cent share announced its air route to Thailand, a couple weeks after the regulation setting a floor on air ticket pricing was removed for “promoting tourism”. Later the Thai Air Asia received a package of investment privileges, including eight years exemption from taxes as well as government assistance on pilot training and maintenance by the air force (Phongpaichit et al. 2004: 218). In 2003, Shin Corporation‟s net profit was 9.7 billion baht, of which the Shinawatra and Damaphong families‟ shares were 47 per cent altogether (Phongpaichit et al. 2004: 223). Shin Corp apparently made a tremendous amount of money during Thaksin‟s administration not only because of its brilliant business strategies but also because it received some assistance from the socio–economic policies described earlier, of the Thaksin government. It seems that the entering into politics of Thaksin was a mere logical extension of his businesses since these businesses rely heavily on state concessions. Political lobbying for business benefit would be much easier and the policies would be made to best suit the business requirements and desires. A number of populist policies were also crafted to satisfy a large amount of voters. Capitalism flourished. People had more money to spend on the extravagant goods. Therefore, the businessmen politicians were happy because it means that their pockets would become much bigger, too. 33 3. POLITICAL SYSTEM The development of public administration in Thailand is commonly dated back since the dawn of Sukhothai Kingdom period, the Kingdom of Ayutthaya, the Thonburi, the early Rattanakosin, the period of bureaucratic reform under the reign of King Chulalongkorn, and the era after the establishment of constitutional monarchy in 1932. Before the mid nineteenth century that marks the period before the bureaucratic reform undertaken by King Chulalongkorn, the fifth king of the current Chakri dynasty, Thai public administration and politics was organized similar to European feudalism. The governing and social system was highly based upon the concept of hierarchy where the king stood on top of the pyramid and the slaves were at the bottom. The coercive power of the king was presumed to be absolute; however it was not the case in reality. Instead the power had to be separated to different nobility and local kings due to the difficulty in administration derived from the distance. But since the beginning of the nineteenth century when the European colonialism became a major threat for different Kingdoms in Southeast Asia, Siam or nowadays Thailand especially since the era of King Chulalongkorn eventually took on the then modern concept of modern nation as well as the centralized state bureaucracy to strengthen itself aiming to avoid being colonized by the west. Siam was left to its independence. Slavery was abolished and the class of commoners was replaced by the idea of citizenry. The public administration was to mirror the western style bureaucratic model in which government was separated into different ministries. However at the same time, the whole public administration was still controlled by the noble elites, members of royal clan and the king himself as the highest posts were reserved for these classes only. The system of absolute monarchy remained unchanged. However, since the successors of King Chalalongkorn were not as popular, competent and powerful caused a growing resentment among the public officials, especially those from military, who shared a commoner background and also who were inspired by the revolutions in Europe. As a result, the system of absolute monarchy was overthrown in a 1932 military coup d'état and was replaced by a system of constitutional monarchy. 34 The regime shifted away from the king to military elites. Military groups dominated the political scene, marked by authoritarian rule and strong nationalistic ideology. The administration that still followed the bureaucratic model was managed largely by officers with high military rank. The post of prime minister usually came by appointment or seized by a coup. Nevertheless, military influence has slowly waned since the student–led demonstrations in 1973. The middle–class educated demonstrators demanded a government that comes by democratic election. The parliamentary influence was expanding slowly since a number of the parliamentarians still had the background of being military bureaucrats or having personal or business connections with the bureaucrats. Despite the regime change, the administration of public sector and its structure has remained to a large extent similar to what was initiated since the reign of King Chulalongkorn. Bureaucracy still played an important role to this present day in being the template for public administration. However, it is noticeable that there are gradual changes in the Thai bureaucratic system which is moving away from the classical bureaucratic model towards what is commonly called “new public management” (NPM). The changes can be observed in the several modifications of legislative Acts through more than half a century. 3.1. New Management Ideas After 1932, the governmental structure was reorganized in response to the changing environment although it was still divided into central, regional, and local administration like in the prior period. During the Field Marshal P. Pibulsonggram administration, the division of responsibilities between bureaucrats and political office holders was made clearly separated. This was done by assigning the Secretariat of the Prime Minister to handle political affairs, while the Office of the Permanent Secretary would take care of the affairs of permanent officials. (Government Public Relation Department 2009.) 35 Later, the reform of the administrative system still continued but without drastic changes in terms of reorganization. In the administration of Field Marshal Sarit Thanarat, several advisory boards were appointed to help the government in decision– making. In the 1980s, the administration led by General Prem Tinsulanonda raised the idea of limiting the growth in the number of government officials by no more than two per cent a year. The Chatichai Choonhavan administration emphasized faster services for the people. Privatization of state activities was a focus of attention during the Anand Panyarachun administration. The first Chuan Leekpai administration set standards for downsizing and spending control in the public sector. Emphasis was placed on the promotion of public services among government agencies during the Banharn Silpa– archa administration. The bureaucratic reform master plan and the action plan were formulated in the Chavalit Yongchaiyudh administration. During the second Chuan Leekpai administration, there was the introduction of a new form of administration in the public sector. (Government Public Relation Department 2009.) However, the changes towards the NPM were most obviously seen in the period of Thaksin‟s premiership during 2001–2006. According to the ex–prime minister‟s policy statement given to the Parliament on February 2001, his government decided to speed up the reform process with the intention of improving efficiency and reorganizing the governmental structure to be more suitable for the situation of the moment and to improve the public sector‟s performances to better serve national economic and social development. Thaksin assigned Deputy Prime Minister Wissanu Krea–ngam to oversee bureaucratic reform and state mechanisms. (Governement Public Relation Department 2009.) But what actually is this NPM? And where is it from? The NPM approach is not the product of local wisdom. Since 1980s, New Public management has emerged as a new paradigm in describing a public management reform. It became a popular approach that most governments had to at least look to. Its practices and techniques have been widely used in most developed countries while some developing and transitional countries with transitional economies were also gradually following the trend (Larbi 1999). In another word, as the countries were 36 submerging themselves deeper and deeper into the globalized capitalist world, the higher the tendency that such countries followed this NPM movement. Seriye Sezen (2010) argued that since the end of the Second World War, the state‟s functions and its functioning have been reshaped tremendously by globalization. Many states either have voluntarily chosen or have been forced to engage in the global market capitalism. This has increased the level of interdependence and interconnectedness in terms of financial, political, environmental, technological and cultural aspects between different states all over the world and transcended national boundaries. Furthermore, it has also contributed to changes ranging from state‟s institutional organization and its functioning, the judicial rules, personnel regime and lastly conceptualization of public services. This transformation could be described as a shift from the public administration to new public management. According to Dunleavy (1991) this model initially originated from the critique of the traditional organization of the public administration which is commonly linked with the ideal–type rational/ legal bureaucracy (Yamamoto 2003: 4, Pollitt et al. 2004: 62). The model of bureaucracy, a term coined by Max Weber can be characterized by its fixed spheres of competence, a clear distinction between the public and private roles of the officials, specialization and expertise as the basis for action, a defied hierarchy of offices, full time, career appointments for officials, and management by the application of a developing set of rules (Pollitt et al. 2004: 62). However, the most important component of all characteristics of the model relies upon its highly centralized single, hierarchical top–down chain of command. As a result, this model highly endorses the structural stability of the organization. It is a system of control in which a policy is set at the top then it is implemented through a number of offices down the monocratic hierarchy in which all subordinators must report to their superior (Pfiffner 2009). Right before the beginning of the twenty–first century, this traditional bureaucratic model has increasingly been challenged. It was regularly exposed to various criticism. In the rhetoric associated with public management reform, bureaucracy was given to be part of the old timer and it is often time frowned upon. It is placed in contrast to 37 something “new” or a reformed version of public sector organization (Pollitt et al. 2004: 61). This notion of “newness” against the “oldness” associated with ideas, thoughts, concepts, paradigms, and theories is sometimes criticized that there is actually little that is really new as Frederickson (1980: 5) explained metaphorically in his book, New Public Administration that “The newness is in the way the fabric is woven, not necessarily in the threads that are used.” The new models or theories might be branded with striking distinctions with different ways to organize the ideas, but it must be based on, originated from or hybridized with some elements of the existing knowledge at some points. The critique of the classic weberian bureaucracy targeted its nature that aims to produce organizational stability. However, stability also produces undesirable byproducts. The problem stems from the fact that the bureaucratic model functions both as a structure of an organization and as the means by which persons and work are managed within the organizational structure. As observed by organizational theorists, indeed over time such stability tends to become ultra–stability as it is likely to have lasting effects on the mindset of people subjected to such hierarchical structures and managerial control within and outside the organization. It seems to have the power beyond legislative or executive power. As a result, it is highly resistant to changes. And within the framework of this model, when problems concerning management or productivity occur, it sticks to the belief in hierarchy. Merely reorganization or restructuring is applied to solve the problems (Frederickson 1980: 17–25). Gradually the model that focuses on the one best way for management or structuring an organization has tendency to lose its articulated values that its inventors meant to achieve at the first place. What believed to work in the industrial era is losing its appeal. These values are efficiency, economy and productivity (Frederickson 1980: 21). An efficient and economical public organization should seek to maximize its productivity, meaning being able to provide the quantity and quality of services in accordance with the public demands, with the least possible money. As argued by Federickson, these values are certainly fundamental for all public administration theories and models. 38 The bureaucratic model therefore has been continuingly attacked usually on the ground that it can no longer satisfy fundamental values. Its inflexibility of structure, the expensiveness, and the inefficiency of the multi–layered top–down hierarchical structure which hindered decision making process, delaying the service delivery were stressed. The system is looked down to as it can no longer serve the needs of both workers and service recipients since it cannot effectively function in the present era of what Nye and Donahue (2001) called “thick” globalism. The period of thick globalism can be characterized by the rapid growing of number of domestic and international, governmental and non–governmental organizations which become interdependent and interconnected with each other, forming a dense network (Yoder & Cooper 2005: 297). It is also often called information age in which the communication is instant and tremendous in amount. Economic value is now based on information and its manipulation rather than industrial production (Yamamoto 2003). It is not difficult to imagine how much time–consuming and how frustrated a public servant must be in needing to cope with a pile of elaborate records that he needs to read, comprehend and respond to both up and down the hierarchical chain of command while at the same time being obligated to serve a number of demanding citizens. Thus to get rid of the problems and improve efficiency in public sector under the rapid changing and the information–rich environment, public management reforms should be adopted in order to change the structure and process of the public sector organization (Politt et al. 2004: 9). According to Phayat (2007), continuously developing new products and services are the most important task of the organization leaders in order to achieve sustainable success for the organization. By following closely the changing trends, all organizations must be well–prepared for a constructive change. Being more adaptive and more flexible in terms of their missions, business goals and business strategies is crucial. Moreover, the human resource management must also be improved and the organizational structure must be modernized. As a result, waves of criticism stemmed from academy that stirred up a pressing need for replacement of the outdated model by more flexible, fast moving, performance– 39 oriented forms of modern organization. The notable reform model that has become a global trend since the late 1980s is NPM. New Public Management is a combination of different elements for public administration reform. It cannot be portrayed as a homogeneous reform program. But rather it is a kind of „shopping basket of different elements of reform that a government might pick up one or more among many elements as they see fit to reform its administration (Skålén 2007). In another word, NPM has become a new template for administrative system for public sectors on a global scale. It serves as an alternative for the traditional public administration or as a tool for fixing administrative flaws. The practices and techniques of this model are created to mimic those of private sectors based upon the belief in the preeminence of markets and competition over bureaucratic hierarchy. The roles of the public sectors should necessarily be reduced to play the role of the “facilitator” whose task is to assist the flowing of free–market economy. According to Frederickson (2005: 177) these belief originated from the theory of public choice perspective in public policy and administration. It praises the superiority in management of the business sector over the governments derives from the fact that the businesses must compete in the market place. To engage in an open market and competition, it is assumed that governments thus could buy the best products at the lowest price therefore they could sell the products and serve the citizens in the lowest price as well. To be able to be successful in highly competitive globalized market– driven economy and to be able to promptly supply services for the growing demands, the government is urged to absorb, adopt and adapt the values and practices of business management. In another word, the public sector needs to follow „the best practice‟ model of the private sector management, turning citizens to clients or customers of the state services. Furthermore, the new public management favors decentralized administration, downsizing bureaucracy, delegation of discretion, contracting–out and privatization for goods and services, and the use of the market mechanisms of competition and improving customer service to enhance performance. It focuses more on the 40 measurement of the outcomes instead of relying on inputs. The tight control of top– down hierarchical structure through rules and regulations are replaced by the performance measures. To cut red tape and enhance the flexibility in organization, it seeks to reduce regulations and restructure the organization. To avoid the overlapping of tasks and improve coordination within and outside the organization, some departments maybe dissolved, included to the others, or decoupled. In addition, there might be agentification in which smaller and more flexible agencies with a specific smaller objective are set up. These agencies are not regarded either as a state enterprise or an official state department. Bureaucrats, who are encouraged to adopt the concept of managerialism, are provided with more freedom to use their own expertise, professionalism, creativity and common sense in carrying on tasks and solving problems without having to report to their superiors through paper work at every stage (Pfiffner 2009, Frederickson 2005: 167–168). To sum up, Donald Kettl summarizes the six “core characteristics” of the New public management approach as: productivity, marketization, service orientation, decentralization, a policy orientation, and accountability for results (Pfiffner 2009). Through adopting the model of NPM as a reform program, the concept of good governance often comes along in the same package. Since the early 1990s the western based intergovernmental organizations and international institutions such as World Bank (WB), United Nations Development Programme (UNDP), International Monetary Fund (IMF), and other development partners has begun to urge a number of developing countries that receive their economic assistance to reform their public sectors along the principles of NPM. Within the era of globalization, it is unavoidable for a number of countries to be included and subjected in a unified system. Several countries that are facing the issue of internal corruption, their governments are regarded by the international organizations as ineffective, weak and needed to be helped since according to Seligson there is a growing belief that corruption would retard economic development and it also undermines the consolidation of democratic governance. (Yoder et al. 2005: 300.) 41 Aktan and Hayrettin (2009) provided a summary on how the concept of “good governance” is defined by different donor institutions. Here, two institutions, the World Bank (WB) and the International Monetary Fund (IMF) are selected as examples. For the World Bank, the concept of good governance can be defined as the practices and institutions by which authority in a country is exercised for the common good. This can be seen from the ways in which how the governments are selected and whether they are accountable to the public or not. Moreover, the governments have to be able to create appropriate and beneficial policies as well as able to implement such policies with the available resources effectively. In addition, to achieve the “common good”, WB sees the importance of decentralization of the government, one main element that links the concept of „good governance‟ with the model of NPM. The roles of central government and administration must be reduced especially in terms of interfering excessively in economy. The economy of the state should be left alone in the market economy that subject to growing inter–governmental competition while local and cultural autonomy is preserved. And at the same time the mechanisms of checks and balances must be available in all political processes to ensure transparency and efficiency of governments. (Aktan et al. 2009.) For the IMF whose prime concern is with the macroeconomic stability of the monetary system of the world economy and systematic economic growth in member countries, it seeks to provide policy advice and technical assistance that involves the concept of good governance especially in the sphere of economics. These policy advice and technical assistance aim to promote and increase the transparent and stable economic environment and regulatory systems favorable for the private sector activities. Furthermore they aim to equip the member governments with a better ability to manage the public resources through reform programs coherent with the NPM approach. These reform programs embrace both monetary public sector institutions such as the treasury, central bank, public enterprises, civil service, and the official statistic function as well as the financial administrative method for example the expenditure control, budget management, and the revenue collection. (Aktan et al. 2009.) 42 There may be some differences about how different organizations define the term. However, in general the concept of good governance includes “Transparency and accountability in government, economic liberalization and privatization, civil society participation and respect of human rights, democracy and the rule of law” (Yoder et al. 2005: 299). The linkage between the concept and NPM are clearly visible. This is because the definition widely given usually includes some basic principles of New Public Management. Good governance is usually one main ingredient that the NPM cannot miss. However, it should be noted that it is almost impossible for a state to have wholly good governance. As the UN‟s Economic and Social Commission for Asia and the pacific (ESCAP) notes “…it should be clear that good governance is an ideal which is difficult to achieve in its totality. Very few countries and societies have come close to achieving good governance in its totality.” (UNESCAP 2009.) Therefore, the concept serves only as a guideline that has spread all over the world, including Thailand. Moreover, there is also a strong conviction that corruption, intimidation and the use of force have carried an increasing number of influential public figures under patronage of wealthy transnational terrorist organizations. As a result public administration and the society of the countries have been seriously damaged. Therefore, in this new globalized environment the prosecution and punishment of wrongdoing would not be sufficient. Instead to cope with the pressing problem, preventive measures should be more suitable in fostering a sound public administration and in controlling the spread of corruption. To do so, the concept of what is good or bad must be collectively and harmoniously shared. (Yoder et al. 2005: 300–301.) For these reasons, several international organizations seek to self–grant the mandate to form the preventive and reforming measures for their donor recipient countries. The developmental goals are usually set by the organizations for the recipient countries to implement. And in order to realize developmental goal set particularly on western standard, the reforming program frequently imposes western standard of ethical 43 conducts which is often called the concept of “good governance”. The term emerged in 1980s. It is the product of western society since the concept derived from European structural models such as French administrative law, the English common law, the German principle of proportionality, and the Scandinavian ombudsmen institution. (Aktan et al. 2009.) In the case of Thailand, enhancing the efficiency of the state administration was one of the main reasons for the justification for the adoption of the NPM and the concepts of good governance. On the basis of influential market–based ideas Mutebi and Sivaraks (2007) argued that the Thai public bureaucracy that applied the traditional administrative practices and structures that emphasizes exceedingly inputs and control was commonly considered having many disadvantages. These two particular points are believed to be the causes of the poor performances of government agencies especially in terms of efficiency and responsiveness to the needs of the general public which has been continuously growing. By 1980s through mid 1990s, the period of fast economic growth of Thailand resulted from the full–engagement in the globalized economy; the old system was widely criticized in terms of over centralization, having too many unnecessary regulation, underpayment of the civil servants, corruption among civil servants, and insufficiency of participatory mechanisms for both public and its officials. Deriving from the idea that Thai bureaucracy with its traditional public administrative system has several major shortcomings, therefore the system needed to be replaced by a new arrangement and new practices. The efforts to reform the public administrative management have been made by several governments since the beginning of the 1990s through the financial crisis period of 1997 and to the present time. The reform package usually concluded decentralization, restructuring of the size and the structure of the government organizations, improving the morale of civil servants through civil service trainings, reducing the operative cost in public sectors especially through privatization, focusing more on performance– oriented practices, enhancing flexibility and effectiveness of the civil service system and improving transparency in state bureaucracy (Mutebi et al. 2007). These elements are obviously the parts of main ingredients of the New Public Management model. Nevertheless, it should be noted that 44 the reforms that led to the hybridization between the NPM and the old system can only affect the administrative system on the superficial level; therefore, the fundamental problems especially corruption still stay persistent. Thaksin also had similar negative perception towards the traditional Thai bureaucracy. To him Thai bureaucracy is too powerful, passive, and too ignorant of business world, therefore, it cannot help Thailand to develop or progress whereas the bureaucrats are obsolete thus unable to keep up with the changes in the era of globalization and high competition (Phongpaichit et al. 2004: 172). The NPM model which in many respects has several elements similar to the practices and values used in the business sectors, became a global movement since it has been promoted especially by international consultants from the World Bank and the United Nations as the solution to improve public bureaucracy and the employment of such model by many states also reinforced Thaksin‟s belief in the use of business practices in the public administration (Bowornwathana 2004: 137). Moreover, most importantly under the NPM label, the power of Thaksin as the prime minister could be enhanced especially through the restructuring of the public agencies and redressing scope of responsibilities to favor the particular interests. Upon these exacting reasons, his government continued the reform program of the previous government; however, much more extensive and intensive in scale. The management idea that significantly became the drive for administrative reform during Thaksin administration mainly came from Thaksin‟s strong belief in the supremacy of the management of the private sectors over the traditional bureaucratic administration. For example, he has shown his admiration to many foreign management experts who have written widely read books relating to especially private sectors management. He has many times recommended to the public to read the books from the list of management books given by him. The points that these books stress is usually concerned with are profit making and the maximization of efficiency in the private organizations. The examples of these books are Why CEOs Fail, Why Smart Executives Fail, As the Future Catches You, What the Best CEOs Know: 7 Exceptional Leaders 45 and Their Lessons for Transforming any Business, The New Law of Demand and Supply, and The Mystery of Capital. In addition, several management professors and successful businessmen such as Deepak C. Jain, the Dean of Kellogg School of Business Administration at Northwestern University, Michael Porter from the Harvard Business School, the Deputy Prime Minister Somkidd Jatusripitak, a former lecturer from the business school at the National Institute of Development Administration (NIDA), Bangkok, and CEO of Shin Corporation (the telecommunications conglomerate founded by Thaksin) were invited to give lectures to senior government officials such as provincial governors and ambassadors. (Bowornwathana 2004: 143.) But most importantly, the admiration for the business practices of Thaksin perhaps comes mostly from his own life experience. Thaksin was born as a member of one of the most successful entrepreneurial Chinese–origin families in a province in the northern part of Thailand. As a young man although he was educated in the field of policing, he never stopped having an aspiration to become a successful entrepreneur. After quitting the official post, he started from small business. But his immense business success actually started in the late 1980s since he continued to win several telecom concessions from the government. And since his conglomerate managed to survive the 1997 Asian financial crisis quite well, he became one of the most successful and wealthiest businessmen in Thailand (Phongpaichit et al. 2004: 25–41). From more than 30 years of experience in managing and directing his businesses, Thaksin was strongly confident in his own ability as a good leader figure. Thus when he entered politics, he believed that to manage a country is merely similar to managing a company. This perspective of Thaksin is clearly evident even in his first “political testament” stated in 1999. “Thailand can be compared to a large–scale company that has to seek profits in order to provide for its large number of employees by producing goods to sell in competition with other countries….The proper role of MP is to manage the nation’s biggest organization, Thailand Company. Politics are just the outer surface. Management is the substance for moving Thailand ahead as an organization.” (quoted in Phongpaichit et al. 2004: 102.) 46 From this statement, it is obvious that his belief is largely market–oriented. For him as he perceived it, a country equals simply a company, and that he who is elected to become the country‟s leader should hold the post that equals to a company‟s Chief Executive Officer (CEO) who should be able to freely exercise the absolute power through the use of his entrepreneurial skills in the process strategic decision making relating to management in the “Thailand company”. The CEO prime minister similar to a super CEO of a private company should be situated as well on top of the single pyramid of hierarchy within his organization. The heads of various units should also act as CEOs who to a certain extent have authority to make decisions in their units; however such decisions must be coherent with the decisions made by the super CEO prime minister (Bowornwathana 2004: 142). The national resources as well as human resources of the country should be conceived as commodities that could be traded in the global market. In this view, national economy is treated like a business. And for a business to stay successful in the era of globalized cutthroat economy, it has to stay competitive and continue making profits. The government should have its roles in protecting, assisting and promoting the interests of domestic firms and sectors (Phongpaichit et al. 2004: 102). 3.2. Pressure from Citizens and Chance Event The event of the 1997 East Asian financial crisis described earlier briefly in the second chapter sent tremendous shockwaves of impacts on Thailand‟s economy and society. It should be considered as the most important chance event since it created pressure from the Thai citizens which led to the rise of Thai Rak Thai and Thaksin Shinawatra. The government of the time which was led by General Chavalit Yongchaiyudh, the 22 nd prime minister‟s of Thailand had no choice but to devaluate the baht. This devaluation of the currency led to the modification of the exchange rate policy. The situation was worsened after the change was done and it eventually dwindled down into the collapse of the economy of the country. The shock was great since the crisis hit the country by surprise for many people. Since the 1980s Thailand has engaged more and more in 47 globalization. Since then it began its rapid process of industrialization and financial liberalization to enhance its competitiveness in the global market. According to Baker and Phongpaichit, (2005: 253–255) by the early 1990s, the country could achieve doubled–digit economic growth because the increase in export volume in manufacturing and service sectors as well as the flood of foreign direct investment and private capital inflows resulted from the removal of interest control, the more accessibility of the stock market, and the installation of offshore banking system. With the availability of cheaper interest rates for offshore loans and a perceived fixed exchange rate, the Thai private sector continued to borrow the short–term loans and a lot of the borrowed money was invested excessively into speculative markets, especially for property which is a risky and non–tradable sector. And at the same time, the profits made in the export manufacturing sector was also decreasing because the availability of infrastructure to support such swift economic growth was not sufficient and because the rising wages of the labors whose education and skills had not adequately improved corresponding to the higher requirement of the upper–level of industrialization that the high growth had brought. Thus Thailand gradually lost its competitiveness among the countries that offered manufacturing base for low–value added products. Without any effective management measure by the government, the over–borrowing to invest in the non–productive sectors and decrease of profit ultimately led to the slow– down of export growth because the manufacturing sector could not sustain its competitiveness. The balance of payment deficit soared and the foreign capital began to leak away. The baht was increasingly subject to speculative attacks from 1996, and this intensified in mid–1997. Initially, the Bank of Thailand (BOT) spent large amounts of foreign reserves to defend the currency. However, it reserve could not match the enormous funds of the foreign speculators. Thus, Thailand had no choice but to apply for a US$17.2 billion loan from the International Monetary Fund (IMF). The IMF demanded Thailand to float the baht on July 2, 1997 as well as required Thailand to raise tax and interest rates, close weak financial in