UNIVERSITY OF VAASA FACULTY OF PHILOSOPHY Raimi-Lawal Adekunle Raimi ASSESSING THE IMPACT OF MANAGEMENT CONTROL MECHANISM ON PROJECT PERFORMANCE IN PUBLIC-PRIVATE PARTNERSHIP A Case study of Lagos State, Nigeria Master’s Thesis in Public Management VAASA 2017 1 TABLE OF CONTENTS Page LIST OF FIGURES 4 LIST OF TABLES 7 ABSTRACT 9 1. INTRODUCTION 11 1.1. Research Background 13 1.2. Research Hypothesis 16 1.3. Research Questions 17 1.3.1. Main Research Question 17 1.3.2. Sub-Questions of the Study 17 1.4. Scope of Study 18 1.4.1. Research Statement 18 1.5. Limitations to the Study 24 1.6. Structure of the Study 25 2. MANAGEMENT OF PUBLIC-PRIVATE PARTNERSHIP 27 2.1. Principles of Management and Management Practices 33 2.2. Public-Private Partnership 40 2.2.1. Kinds of Public-Private Partnership 43 2.2.2. Types of Public-Private Partnership Arrangements 47 2.2.3. Public-Private Partnership and Public Opinion 49 2.3. Organisational Culture 52 2.4. PPPs as a Combination of Management Practices of Public and Private Organisations 59 2.4.1. An Overview of Provision of Public Goods, Services and Public Infrastructural Facilities 60 2.4.1.1. Public Organisation 69 2.4.1.2. Public Service Ethos 74 2.4.1.3. Private Organisations 78 2 2.4.1.4. Business Ethos 81 3. RESEARCH METHODOLOGY 85 3.1. Basics 85 3.2. Research Process 86 3.3. Research Approach 87 3.4. Data Collection and Analysis 88 3.4.1. Data Collection Instrument 88 3.4.2. Data Collection Procedure 92 3.4.3. Data Analysis 92 3.5. Research Respondents and Research Setting 92 3.5.2. Research Setting: Organisations in Lagos State, Nigeria 93 3.6. Reliability and Validity 93 3.7. Ethical Considerations 95 4. DATA ANALYSIS AND DISCUSSION 96 4.1. Data Analysis Guidelines 96 4.2. First Dimension: Profile of Respondents 97 4.3. Second Dimension: Respondents’ Past Work Experience 104 4.4. Third Dimension:PPP Project Management In Lagos State, Nigeria 107 4.5. Fourth Dimension: Comments 146 4.6. Summarized Analysis of All Four Dimensions 147 5. CONCLUSION 149 5.2. Future Research Directions 152 LIST OF REFERENCES 154 APPENDICES 168 APPENDIX 1. Recruitment Scandals in Nigeria’s Public Service Sector 168 APPENDIX 2. Research Questionnaire 170 3 APPENDIX 3. Cover Letter 176 APPENDIX 4: Respondents Role in Project 177 APPENDIX 5: Primary Reason for Using PPP Arrangement for implementing the Project 179 APPENDIX 6. How to Improve the Level of Transparency of PPP Projects 182 APPENDIX 7. List of Roads Funded by The Government in The Past 20 Years 185 APPENDIX 9. How to Improve the Current Project Management Techniques in PPP 190 APPENDIX 10. How to Increase the General Level of Project Performance of PPP in Lagos State 193 APPENDIX 11. Comments 196 4 LIST OF FIGURES Figure 1: A Model of Elements of Strategic Management ......................................................... 40 Figure 2: Research Process ......................................................................................................... 86 Figure 3: Number of Years in Present Job ................................................................................ 100 Figure 4: Age Range ................................................................................................................. 100 Figure 5: Gender Distribution of Respondents.......................................................................... 101 Figure 6: Level of Education of Respondents ........................................................................... 102 Figure 7: Have you been Involved in Any Capital Intensive Project Implemented in Lagos State that was Solely Executed by the Government ........................................................................... 104 Figure 8: Have You Been Involved (As a Representative of an Organisation) in Any Project that was Implemented through Public-Private Partnership in Lagos State? ..................................... 105 Figure 9: If yes, what was your Role in the Project .................................................................. 106 Figure 10: What was the Primary Reason for Using PPP Arrangement for Implementing the Project? ...................................................................................................................................... 106 Figure 11: The General Public (the people) are Actively Involved in Deciding which Project will be Implemented under the PPP arrangement ..................................................................... 108 Figure 12: PPP Projects have Increased the Infrastructural Development of Lagos State ........ 109 Figure 13: PPP Projects are More Viable Options in the Provision of Social Amenities and Infrastructures than Government Funded Projects? .................................................................. 110 Figure 14: Lagos State Needs Private Participation in the Provision of Public Infrastructure, Considering the Level of Internal Generated Revenue and Other Incomes that Lagos State Receives?................................................................................................................................... 110 Figure 15: PPP Projects have Negative Impact on Public Debts?............................................. 112 Figure 16: PPP Projects have Positive Impacts on Public Debts?............................................. 113 Figure 17: PPP Projects can Condone Corrupt Practices? ........................................................ 114 Figure 18: How High is the Level of Transparency in PPP Projects?....................................... 115 Figure 19: In Your Opinion, What can be Done to Improve the Level of Transparency in PPP Projects? .................................................................................................................................... 116 Figure 20: The Relationship between Transparency, Accountability, Controlled Corruption and Governance ............................................................................................................................... 117 5 Figure 21: The Lagos State Government has Effective Governance Mechanism to Ensure Effective Implementation of PPP Projects? .............................................................................. 117 Figure 22: Has there been any Major Road Construction Project Solely Funded by the Government of Lagos State in the Past 20 Years? .................................................................... 118 Figure 23: Kindly State the Ones you Know ............................................................................ 119 Figure 24: The Regulatory Environment and General Business Atmosphere in Lagos State is Favorable for PPP ..................................................................................................................... 119 Figure 25: The PPP Projects were Effectively Implemented According to Plans..................... 120 Figure 26: Do you Agree that the Materials Used for the PPP Project Constructions Meet the Required Impact Assessment Standard? ................................................................................... 121 Figure 27: Do you Agree that there is an Effective System Put in Place to Ensure that the Project Implementation Process Meet Service Delivery Standard (e.g. health and safety standard) .................................................................................................................................... 123 Figure 28: There is Monitoring and Evaluation Mechanism in Place to Access PPP Project Implementation? ........................................................................................................................ 124 Figure 29. Political Issues are Properly Handled between Government and their Private Partners in PPP Projects? ........................................................................................................................ 125 Figure 30: Private Partners Receive Adequate Support from the Government to Ensure Effective Control of Project Implementation? .......................................................................................... 126 Figure 31: Lack of Effective Control can Lead to Overspending on the PPP Project .............. 127 Figure 32: Project Management Teams in PPP Projects Manage Resources to Ensure Effective Project Implementation ............................................................................................................. 128 Figure 33: How are the Problems Managed Between Various Stakeholders in PPP Projects? 128 Figure 34: When is a Project Complete? ................................................................................... 129 Figure 35: How are the Project Management Teams Communicating with the Projects Field Officers? .................................................................................................................................... 130 Figure 36: Effective Project Management Control Influences the Project’s success ................ 131 Figure 37: What can be Done to Improve the Current Project Management Technique in PPP? ................................................................................................................................................... 132 Figure 38: There is an Effective System of Maintenance Put in Place to Ensure that the PPP Project is Properly Maintained after Completion ...................................................................... 133 6 Figure 39: When you are Measuring Project Performance, What are the Top Three Things that you take into Consideration? Multiple options can be selected ................................................ 134 Figure 40: How would you Rate the Maintenance Schedule of the PPP Projects you Participated in? .............................................................................................................................................. 134 Figure 41: PPP Projects Perform Better Than Public Implemented Projects ............................ 135 Figure 42: There are Performance Reviews at the End of the Completion of PPP Projects ..... 136 Figure 43: Which of the Following Elements is the Most Important when you Consider the Strength of the Partnership of the PPP Projects? Multiple options can be selected .................. 137 Figure 44: In your own Opinion, which of the Following Characteristics do you Think can be used to justify the Success of a Project? Multiple options can be selected ............................... 138 Figure 45: Private Partners are Committed to PPP Projects Goals ........................................... 139 Figure 46: How would you Rate the Value of Money Spent on PPP Projects? ........................ 140 Figure 47: How would you Rate the Quality of Work/Service of PPP Projects? ..................... 140 Figure 48: Lagos State Needs Private Participation in the Development of Public Infrastructure in Lagos State? .......................................................................................................................... 141 Figure 49: PPP projects Implemented in Lagos State Need Improvement to Ensure Efficient Level of Project Performance .................................................................................................... 141 Figure 50: What do you Think can be Done to Increase the General Level of Project Performance in Lagos State? ..................................................................................................... 142 Figure 51: PPP Projects Implemented in Lagos State Require Less Foreign Professionals and More Local Professionals .......................................................................................................... 142 Figure 52: Management of PPP Projects should be Independently Overseen by Representatives of Line Ministry ........................................................................................................................ 143 Figure 53: In Public-Private-Partnership, an Impact Assessment Schedule should be Carried out by Government Only ................................................................................................................. 143 Figure 54: The Reporting and Feedback Mechanism in PPP Projects are less Cumbersome Compared with Public only Oriented Projects .......................................................................... 144 Figure 55: The Government should invest in PPP rather than Solely Executing Capital Intensive Projects ...................................................................................................................................... 145 Figure 56: Which of the Following Elements is the most Important when you Consider the Benefits of Partnership of the PPP Projects? Multiple options can be selected ........................ 146 Figure 57: Would you Like to Receive the Final Version of this Research? ............................ 147 7 LIST OF TABLES Table 1: Lending rate in 10 countries .......................................................................................... 32 Table 2: Mintzberg's Managerial Roles ...................................................................................... 36 Table 3: Comparison between Public and Private Organisation ................................................. 59 Table 4: Particulars of Survey Instruments (See Appendix 4) .................................................... 89 Table 5: Scaling Types ................................................................................................................ 90 Table 6: Breakdown of Dimension Three: PPP Project Management in Lagos State, Nigeria .. 91 Table 7: Names of Organisation (optional) ................................................................................. 98 Table 8: Breakdown of Position of Respondents ........................................................................ 99 8 9 UNIVERSITY OF VAASA Faculty of Philosophy Author: Adekunle Raimi Raimi-Lawal Topic: Assessing the Impact of Management Control Mechanism on Project Performance in Public-Private Partnerships: Case-study of Lagos State, Nigeria. Degree: Master of Administrative Sciences Major Subject: Public Management Supervisor: Esa Hyyryläinen Year of Graduation: 2017 Number of Pages: 198 ABSTRACT The purpose of this study was to assess the impact that management control mechanism has on project performance in projects that were implemented using Public-Private Partnerships arrangements in Lagos State, from 2000 - 2016. Quantitative research method was adopted, and a cross-sectional survey was conducted in public and private sector organizations in Lagos to collect the research data. A total of 120 questionnaires were given out and 89 respondents returned their questionnaire within the given time of data collection. Research data for the study was gathered from ten public institutions under Lagos State Civil service, eleven private construction companies in Lagos, two stakeholders who are members of The Nigerian Society of Engineers (Lagos Chapter) and one respondent who works with a research institute in Lagos. Empirical data gathered from the study indicate that the use of management control mechanism is positively correlated to project performance of projects implemented under Public-Private Partnerships arrangements in Lagos State. Findings further substantiate that private sector participants possess a number of management skills and expertise, and this they have these capability to ensure effective implementation of projects. In-addition, empirical data affirms the importance of the private sector as a reliable actor in the provision of public infrastructure. The study attributes the success of the private sector to the doctrines of new public management. This is because, attributes of new public management namely, lesser bureaucracy and hierarchy, accountability, transparency, emphasis on output control, emphasis on employee and project performance to mention a few, were seen as the propelling force of the private sector. KEYWORDS: Public-Private Partnership, public organizations, private organizations, management practices, public officers, provision of public goods, services and infrastructure. 10 11 1. INTRODUCTION Public-Private Partnership can be defined as a contractual arrangement between private and public sector participants to facilitate the provision of public assets, and infrastructures or services, which traditionally would have been provided by the government, but is now being provided either solely by private sector or jointly by private and public sector (Hurst and Reeves 2004: 380). This research takes interest in public-private partnership (PPP) because it attempts to understand the management practices that projects implemented under PPP arrangements in Lagos State are based on. PPP, in this regard is accredited, to the doctrine of New Public Management (NPM). This is because NPM as an academic doctrine talks about joint effort between public and private sector participants in the provision of public facilities, goods and services. Barzelay states that “specialists in public administration often focus on how NPM relates to budgeting, financial management, civil service and labor relations, procurement, organisation and methods, and audit and evaluation” (2001: 3). Thus, NPM seeks to ameliorate micro and macroeconomic growth and performance of public sector activities, through the use of private sector models and techniques, such as performance measurement, strategic management, management control to mention but a few. In recent times, the numbers of PPP projects that have been executed in a number of Nigerian states are enormous. As such, there is a need for enormous forms of public assessment, public discussion and critical analyses in order to rationally assess the activities of all actors involved in PPP implemented in Nigeria. This is crucial in order for the public and the larger society to ascertain the level of compliance to the implementation of PPP projects with set management practices and principles. This is because management practices and principles are essential and its application to a project could be used to determine the level of the project’s success, and suitability and also justify the cost implication of the project. Moreover, it is believed that there is an urgent need for academics to pay attention to the lack of research on management practices of PPP, and the practices of PPP in its 12 entirety. This should be done with a view to understanding what is being done and to proffer ways of improvement that will enhance the productivity of PPP projects. Expectantly, it is hoped that academics will get the needed political will to actively participate in the overhauling process of PPP. Political will, in this regard, is defined by Oxford Advance Learners’ Dictionary to mean governments support, desire and intention towards a policy. Precisely, the firm commitment on the part of a government to implement a cause of action, (in particular, government policy) that can neither be instantaneously known nor can it be successfully ascertained, unless it is being investigated and findings are backed up by empirical findings. Although, discussion on the nature and level of relationship that exist between politicians and academics may arise here. This is because public opinion suggests that there is the existence of disconnect between academia and governing authorities, who are the decision makers, which further extends to industry. Consequently, politicians are unable to fully tap into innovative research possibilities that academics have to offer. However, there is a need to emphasise that practical solutions to societal problems lies in the ability to equivalently combine ideas and innovation from the academia with political will. As a result, it is required that academics and politicians endeavour to reach a balance or operate at an equilibrium. This is essential to ensure efficient and effective communication of ideas, which can facilitate the process of better collaboration. Also, a number of scholars ascribe the relationship that exist between politicians and academics to struggle for power. And such struggle is detrimental to socio-economic development of their respective communities, thus it is of importance for academics and politicians to understand that their cooperation is none negotiable. In the same view, there is a need for academics, experts and the public to actively participate in the discussion on PPP agreement in Nigeria. This is required to ensure that PPP arrangements are implemented based on management principles. Similarly, it will ensure that adequate measure of checks and balances needed to monitor, assess and evaluate projects implemented under PPP arrangement are available and functional. 13 1.1. Research Background It is generally believed that management practices can be used to facilitate effective implementation of projects. As such, this study assesses and examines the interconnectivity between management control mechanism and PPP. Accordingly, the choice of the research location being Lagos State is due to the high number of projects that have been implemented using the PPP arrangements in Lagos. Also, Lagos is seen as the economic hub of West Arica and it is largely used as the basis of economic assessment of the West African states. Furthermore, it is expected that more projects will be implemented under PPP agreement in Lagos. As such, there is a need to critically examine how PPP projects are being managed in Lagos. The scope of this study will be limited to the centre topic of the research. This is to ensure the avoidance of deviation from the point of discussion. Also, this research limits comparison between countries because of the societal and contextual differences that exist amongst nations, and in order to maintain a bearer’s psychic distance, this study will limit its comparison to West African states. This is because to a large extent the contextual and societal formation of West African states are very similar and they have similar values, cultures and norms which could be attributed to shared history and identity amongst the states. The need to limit comparison to a bearer minimal is because, to a large extent, the dynamics of societal problems are a function of contextual and societal formation of respective societies. As such, what might be morally acceptable in one society might not be close to being acceptable in another society. For example, in societies termed as “western societies”, the use of mountains is associated with mountaineering why in some African and Latin American countries (Nigeria and Brazil for example,), the use of mountains is associated with spiritual\religious activities like praying. Thus, this research acknowledges the differences that exist amongst nations, which is why the comparison between countries is done at the barest minimum. It is noteworthy to state that examples used in this study should not be used to adjudge (either in positive or negative terms) the societies that they occurred in. As the purpose of using these examples was simply to further substantiate the views that they were used 14 along with. This is because the examples do not depict a holistic representation of the society that they occurred. Although, a number of writers have written about PPP, but there is little or no effort to integrate literature on management principles and practices into PPP arrangements. This study is therefore needed to make available a holistic assessment of PPPs in the Nigerian public domain. As such, this research seeks to fill this academic lacuna. According to research findings made available by RICSRESEARCH Report of 2011, it has been indicated that over forty (40) countries across the globe have applied the PPP arrangement to facilitate provision of various infrastructural facilities “it was revealed that lack of capacity and policy direction, inconsistence in policy, mistrust among government implementing agencies, policy bias against PPP, high participation costs, low technology, socio-cultural and macro- economic issues, delay in negotiation, and poor performance are among the challenges identified as being affecting the smooth management and implementation of the PPP projects in sub-Saharan Africa.” (Sanni and Hashim 2014: 134.) Furthermore, in order to provide readers with a clear understanding and an all-inclusive view of issues that surround the research topic, the researcher constructed a structure that viewed the bone of contention from a wide-ranging perspective. As such, topics like organisational culture, principles of management and management practices, comparative analyses of public and private organisations, public-private partnership were extensively discussed in the chapter two of this study. This was done based on the standpoint that there is a need to comprehensively discuss these topics, because they have the propensity to give readers a wider understanding of the research topic. This research is of the view that this may the beneficiaries of this research an opportunity to further expand their knowledge on issues that could impact or play pivotal roles in the formation, implementation, evaluation and monitoring of projects executed under the PPP arrangement. This research is also of the view that audience of this research, who take interest in the various topics discussed in chapter two of this study, should be presented with detailed information in order for them to have a better 15 understanding of the topics, areas and discussion associated with the research topic. It is also aimed at easily enlightening a lay man in this field of study. This research is essential because it affords readers the opportunity to identify if truly PPP brings about Value for Money (VFM). This is stated bearing in mind that the nucleus of effective implementation of projects (either public or private) relies on the implementer’s ability to adhere to management principles. Conceivably, effective implementation of projects can be associated with the existence of effective internal management as stated by Rainey (2014:8). This is essential because it helps ensure that projects are implemented based on appropriate process cycle. This could also ensure that adequate checks and balances are available and functional to effectively facilitate the sustainability of the public projects. This can further be used to ensure that investments yield appropriate financial returns (Rainey 2014:8). On the other hand, in organising the process of private sector participants, the associated risks and benefits must be equitably distributed amongst the participants from the two sectors (public and private sectors). However, if the political contexts of a number of African countries are factored in, it could be stated that the process of mitigating risks and benefits could lead to disputations. This is as a result of the state of their respective democratic institutions, which is seen as weak and still evolving (Asian Development Bank 2012:63). For example, the existence of ineffective public procurement of land for infrastructural projects and facilities can create obstacles that would limit or discredit the human and financial resources, as well as the expertise provided towards the project. As such, it would also limit the success of the PPP (Asian Development Bank 2012:63). Correspondingly, PPPs comprises or entails a large number of inherent and associated risks, including inflation and uncertainty of future exchange rates, which to a large extent has effects on the project cost. And in situations where these variables continue to fluctuate, it will result in negative economic implications, which may further affect the economic viability, suitability and durability of the project (Asian Development Bank 2012:63). 16 To this end, in order for the PPPs to be successful and productive in the long term, and for it to play a significant role in facilitating the process of attaining a country’s infrastructural needs, governments in particular, are required to be more responsible, accountable, and transparent and must play key roles in ensuring that the adequate regulator needed to enforce health, safety and technical service standards are in place and met. Also, government and its institutions, agencies, ministries, civil servants, private sector participants and all stakeholders involved must work together to create an atmosphere of good governance and best practices (Asian Development Bank 2012). 1.2. Research Hypothesis In view of the present state of affairs of Nigerian society which is stated to be highly saturated with corrupt practices, most especially, within the activities of the public sector is seen as ineffective, because its capability and expertise is being limited by these corrupt practices. Likewise, reports indicate that a number of government officials are corrupt (See Aziken Emmanuel 2006. Looting: EFCC Report Indicts 15 Governors). The above report creates reservations that governors can only carry out corrupt practices if the civil servants allow such activities to thrive within their respective domains. This is because, the process and channel of carrying out corrupt practices entails at least one civil service ministry, government agency or parastatal. In addition, to this, recently, the Nigerian government carried out an audit on thirty three (33) government agencies and “uncover four hundred and fifty billion naira (N450, 000.000.000) unremitted revenue”. Conceivably, it may be right to agree that the corruption being perpetrated in Nigeria is “quantum corruption”. Interestingly, the reports further indicate that some of the agencies have started to return various amount, For example, the Nigeria Shippers Council was stated to have returned six hundred and forty million naira (N640,000,000) (Saharaporters 2016). Consequently, one would be forced to wonder if PPP is not a new dimension to carrying out corrupt practices. The reason is because PPP arrangements originate from agreements reached with minute public scrutiny and participation. Also, questions arise 17 has to why members of the public are not allowed to choose the specific projects that should be implemented under PPP arrangements. Similarly, in most cases, the general public doesn’t know which project is implemented under PPP arrangement; let alone understanding the specific details that respective PPP agreements entails. Despondently, the general public bears the burden of the public debts accrued from PPP projects. Hence, this study hypothesises that the implementation of PPP arrangements in Lagos State, has reenergised the spirit of public sector as it has paved way for management principles and practices that facilitate effective provision of public infrastructure. In order to maintain focus of this study, issues of corruption in Nigeria will not be extensively discussed. Interested readers should refer to (Osifo 2009, Osifo 2012 and Muhammed 2014). Although, discussions about corruption are associated with the provision of public goods and services, but it is not the area of focus of this research. As such, it will not be discussed to avoid deviation from the topic been researched on. 1.3. Research Questions The purpose of this study is to critically assess the management control mechanism that PPP arrangements in Lagos State are being implemented upon. The following questions are addressed in this thesis research. 1.3.1. Main Research Question  How are PPP projects managed in Lagos State? 1.3.2. Sub-Questions of the Study a) How is the level of application of management control mechanism to PPP arrangements implemented in Lagos State, Nigeria from 2000 – 2016? b) What is the impact rate of elements of management control on the performance of projects implemented under PPP arrangement in Lagos State, Nigeria from 2000 – 2016? 18 1.4. Scope of Study As stated above, this study is basically aimed at assessing the impact of management control mechanism on project performance in which PPP projects were implemented upon in Lagos. The area of concentration of this study is the transportation industry. The transportation aspect was chosen because it is the sector with the largest amount of private investment in Lagos. Also, a number of PPP projects implemented in the transportation sector of Lagos State have generated a number of public discussions. Firstly, this study presents a comprehensive understanding of the principles of management and management practices. To achieve this, this study entails detailed discussion on management as a whole. This comprises of what management is, and how it is being implemented. Significantly, an extensive theoretical analysis of public and private sector organisations is being presented in this study. This further takes a look at the management of public and private organisations and well as the ethos. The ethos is expressed in relation to public service and business. Secondly, PPP is expansively discussed and this discussion evolves round the critical analyses of PPP. And it also takes a look at PPPs as a combination of management practices of public and private organisations. In conclusion, critical analysis of the findings of this study is conducted and the key research findings, a few recommendations and future research areas are proposed. 1.4.1. Research Statement It is commonly shared that dialogues in the global business world tend to place immense emphasis on the significance of good management (CentrePiece Summer 2005: 1). And, good management in this regard has been attributed to one of the core potentials of the private sector, which has facilitated the success of a number of private sector activities. Basically, good management can be accredited to having in place good management strategies. This is fashioned to steer the conduct of employees and the process through which organisational operations are being formulated, implemented, evaluated and rewarded. As such, it entails what good management strategies should 19 compose of which is usually aimed at attaining a unitary standpoint of “consistence and consensus throughout the organisation” (Lawton, Rayner and Lasthuisen 2013: 75). However, the in availability of adequate empirical data on management practices has hindered management experts, economists and public analysts in being able to clarify the importance of management to organisation productivity, success and other major performance pointers (CentrePiece Summer 2005: 1). An effort to fill the vacuum was set by some consultants at McKinsey. This was done through the use of a ground- breaking assessment methodology: “to measure management practices in more than 730 manufacturing firms in France, Germany, the UK and the United States. By matching these data with information from firm accounts, they are able to explore in detail the relationship between management practices, the economic environment and the company’s performance.” (CentrePiece Summer 2005: 1.) The outcome of the study indicates that good management practice is suggestively connected with greater outputs, and other major performance pointers. For example, good management practices have positive impact on the “return on capital employed, sales per employee, sales growth and growth in market share” (CentrePiece Summer 2005: 1). This indicates that, management practices are positively related to the success of any organisation. Thus, in order to assess the success of PPP in Nigeria, it is essential to assess the management practices that PPP arrangements in Nigeria are based upon and are implemented by, which is what this research is focused on. Also, the notion of the recent reforms being practiced by the Nigerian government, could be said to fit the doctrine of new public management. This is because it entails active participation of private sectors in the production of public goods, services and infrastructures. In this regard, public management could be defined as a doctrine that infuses principles, practices and applications of the private sector, into the affairs and operations of the public sector. It can also be defined as an approach that makes use of management practices and principles, which in most cases, are derived from private sector organisations. This is used to enhance service delivery and make sure that the financial value used to finance public goods and services is maximised (Bovaird and Löffler 2009: 6). 20 Although, debate on distinction between public and private organisations have been limited due to the similarity in their organisation characteristics just as, Rainey (2014:56) argues based on experimental procedures of organisational characteristics. This led him to conclude that there are petite empirical facts to substantiate the existence of an austere division between public and private establishments. However, the fundamental point of view of the two entities (public and private) is based on distinct perspectives. The former is of the view which seeks to provide public facilities and services in ensuring that the general well-being of the people is protected and guaranteed. In this regard, public and national interest is the sole aim of public organisations. The perspective of the latter is that of profit making. Thus, financial returns are expected on the capital invested in the provision of public infrastructures. In other words, the capital invested in the provision of public infrastructures is to be maximised for financial returns. The fusion of these two perspectives requires a need to understand the management practices of the new entity (PPP). This is due to the fact that two distinct entities have been fused to achieve a specific goal. Sequel to this, there is a need to understand how both entities are able to achieve their organisational purpose, considering that they are founded upon different organisational perspectives. Nonetheless, the emergence of PPP has been attributed to poor performance of the public sector. And a number of scholars share the opinion that the public sector has lost its competitive advantage to the private sector. Also, some scholars are of the opinion that the public sector is no longer competent to deliver public goods and services, hence, a new model that will ensure effective service delivery. This necessitated the need for the PPP. Perhaps, Llanto may be right to have noted that “public-private partnership can play a significant role in infrastructure development” of nations (2008a: 321). Interestingly, a number of reports indicate that a number of countries in East Asia still have their public infrastructure being provided by their respective government, often regarded as public sector participants (Llanto 2008a: 323). And that these services and facilities are 21 effective and sufficient. As such, one would wonder if PPP is actually needed to ensure effective delivery of public infrastructures. It is thought-provoking that rather than the government addressing the problem of poor performance in the public sector, it seeks an alternative. The problem, in most cases is linked to corrupt and unethical practices, and one would be forced to ask why the government is not able to address and solve the problem? This is indeed a complex debate, because it entails how corrupt and unethical practices are defined as the broad. For example, corruption is attributed to a bribe but not to lobbying, and one may ask why? Also, one would wonder why the idea of tax haven is not seen as a corrupt practice. Rather, the use of tax haven is generally regarded as immorally or unethically but it is not seen as outright corrupt practice. Thus, the stance of this study is that the term corruption should have a definition that takes into consideration the practice of lobbying and the use of tax haven. In addition, unethical practices entails notions that may probably be culturally acceptable which may and may not be in adherence to management principles and practices. Be that as it may, the government still has to be held responsible for the problem of poor performance in the public sectors and its motive for seeking an alternative, rather than addressing the problem, and aiming at providing a temporary or permanent solution. A number of public analysts are unable to comprehend the inability of government to resolve the problem of corrupt and unethical practices that has undermine the productivity and the operational efficiency and effectiveness of the public sectors. This is due to the assumption that powers (political, legal and institutional powers) needed to address socio-economic challenges and disparities that citizens, communities and the society at large encounter, resides in the hands of respective governments. Conceivably, one may conclude that the inability of government to curb corrupt and unethical practices in the public sector is due to the lack of government’s willpower and desire. This is due to the fact that government’s willpower is instrumental to ensuring a corrupt free society. Although, it is hard to state whether there is a corrupt free society 22 anywhere. Perhaps it will be good to rephrase the sentence ‘corrupt free society’ as ‘a society where corruption is minimal’. Probably, a good reason why it has been hard to fight corruption and create a positive ethical climate in the public sector may be attributed to the words of Rainey (2014) which has to do with the pitiable state of recruitment process that occurs in the public sector. This happens when public officials use their position and authority to recruit “trusted associates into key positions”. As such they establish strong network that can be used to cover their tracks and perpetrate fraudulent and unprincipled practices. As a result, the loyalties of some of these associates are to the public officials who got them the job rather than to the job and the state. The existence of such practices continues to pollute the ethical climate of public organisations. In addition, the employment procedures of such associates are not based on fairness and merit and it does not represent the capability and competences of the associates. As such the associates have an interest to protect and makes their loyalty and objectivity questionable. This is very much evident in Nigeria. For more information see Appendix 1: Recruitment Scandals in Nigeria’s Public Service Sector. Possibly, Davidson (2004: 15) may be right to have stated that “PPP policies have nothing to do with economics and everything to do with powerful vested interest that are happy to hide behind the complexity of the issue to enrich themselves.” This makes a lot of sense when Nigeria is brought into context. This is because PPP arrangements are not subject to public scrutiny. Also, the procedures which PPP go through are not fully transparent and there is little or no public accountability on PPP arrangements. Similarly, there is a need to ask, who decides which project should be funded by PPP? And what role the citizens play in the implementation, assessment and evaluation of projects funded by the PPP agreements? Furthermore, when the identity of a number of owners of companies that participate in PPP arrangement with the government is factored in, questions would arise as regards conflicts of interest and unethical practices, and this could be attributed to corrupt practices. For example, the owner of Bi-Courtney Limited, (whose company executed 23 the construction of the domestic terminal of the Murtala Muhammed International Airport (MMA2), which is a project under PPP agreement could be seen as a political lobbyist. Similarly, questions need to be asked if public officials in Nigeria ever declare conflicts of interest as it relates to their jobs and associations with companies that implement public funded projects. Remarkably, there is no empirical analysis to prove that there is no corruption in the private sector. There is no evidence that can be used to categorically state that PPP arrangement is not the new frontier making it hard to trace corrupt practices. Also if PPP arrangement is viewed from the perspective of transaction-cost theory has discussed by Rainey (2014: 96), a series of unanswered questions will begin to emerge. Conversely, a number of scholars’ have emphasised that PPP is beneficial to both the public and private sector. This was stated because the public is able to access infrastructural developments which the government may possibly not be able to afford when needed or which the government did not pay for when provided. Also, the private sector is also able to make profit on its investment. Hence, both parties are able to meet their organisational objectives (Hodge and Greve 2005: 4). Similarly, it is shared that the combination of the strengths and merits of public and private sector would bring about an outcome that would outshine the qualities of either public sector or private sector (Hodge and Greve 2005: 4 cited in Vaillancort Rosenau 1999: 1). A reason for this is that the fusion creates an avenue to identify the best practices and expertise of both sectors. And their union brings about the ‘best practice’, which is believed to be the answer to problems of service delivery in the provision of public goods, services, infrastructures and assets. Alternatively, PPP brings to light the association that exist between public and private sector participants which is widely acknowledged because it has promoted the acceptance of management principles and practices held by the private sector (Pollitt and Bouckaert 2000; Maesschalck, Van der Wal and Hurberts 2008 cited in Lawton, Rayner and Lasthuisen 2013: 58). And this has led some scholars to refer to the association between public and private sector as “antithetical to a commitment of public 24 interest” (Hebson et al 2003 as cited in Lawton, Rayner and Lasthuisen 2013: 58). This is due to the complicating purpose that both organisations are instituted upon. For example, the public sector is founded to serve and safeguard the interest of the general public, while the private sector is established to maximise profit from the general public. In this regard, one may begin to wonder how such entities are able to function together and still achieve their organisational objectives. Arguably, the above stated points may be essential because there is apparent evidence that private sector participation, which in this regard is associated with NPM reforms have influenced public service philosophy, approach and motivation. This is evident in the existence of an accountability and audit culture in public sector. Such occurrences could be said to have awakened “interest in public service ethos and to attempts to sharpen its focus in responding to such reforms” (Needham 2006 as cited in Lawton, Rayner and Lasthuisen 2013: 58). In reference to Li et al (2001), it is believed that the general aim of PPP is to ensure adequate VFM for taxpayer. Thus, while ensuring that taxes are justifiably spent, it also ensures that the private sector gets profit for its investments (Sanni and Hashim 2014: 134). In this regard, PPP serves a dual purpose. To this end, the researcher shares the view that the focus of this research stems into a complex discussion which requires some form of caution to ensure objectivity and also further research on PPP in Nigeria and African countries. 1.5. Limitations to the Study A number of limitations are connected to this study. This research was conducted in Nigeria but the research project is associated with the researchers Masters study in Finland. Hence, the response that the researcher envisaged from respondents at the outset of the research was not achieved. In respect of this, the researcher had to adjust to what was attainable. The researcher had expected that responders will be willing to fill the questionnaire online, as expected of the internet age. But, a large number of 25 respondents requested for paper questionnaire. Thus, the mode of data collection had to be changed from electronic questionnaire to the use of print questionnaire. In addition, the researcher had expected that responders would be willing to fill the questionnaire, since the research topic had to do with service improvement. The researcher was, however, astonished by the difficulties encountered in getting people to fill the questionnaire. This had to do with several work place bottlenecks, work culture and work ethics. Also, getting respondents to believe and understand that this was just an academic research with no undertone, was a difficult task. To overcome this challenges, the researcher had to reliable on contact persons with various ministries, agencies and parastatals’ of Lagos State government, to get respondents to fill the questionnaire. Similarly, the researcher had expected that the numbers of respondent’s rate from the private sector will be high. But this turned out to be false, because a number of the respondents (employers of Private companies) who filled the questionnaire of this study did it in individual capacity and not as representatives of their respective organisations. This was because, they had to seek approval to fill the questionnaire in the organisation’s capacity. And a number of them were concerned that if their organisations were not satisfied with the findings of this study, they may be penalized later. 1.6. Structure of the Study The study is structured into five chapters. Chapter one entails a brief discussion about the introduction and background to the study. This was carried out with the use of diminutive narration into the content of the study. Essentially, this chapter contains the research questions, the scope and limitations to the study. As well as the structure of this study. Chapter two of this study is devoted to critically analysing the various topics that are associated with the focus of the study. It also includes a discussion of the principles of 26 management and management practices and an extensive theoretical analysis of public and private sector organisations. The chapter further takes a look into the management of public and private organisations and public service and business ethos. Furthermore, an expansive discussion and critical analysis of PPP was stated, taking a look at PPPs as a combination of management practices of public and private organisations. Chapter three presents the research methodology of the study. It explains research methodology, research process and approach. The chapter further elaborates the research instrument used in the current study, the data analysis, the survey respondents, the research setting, the ethical considerations and a discussion of its validity and reliability. Chapter four is devoted to data analysis. This chapter is primarily divided into four sections: (i) The first dimension gives the profile of respondents (ii) The second dimension provides informationon the respondents’ past work experience (iii) The third dimension expantiates on the PPP project management In Lagos State, Nigeria. This section discusses the findings of the research questions. (iv) The fourth dimension is provided room for comments from respondents. Chapter five (5) is dedicated to the conclusion, a few recommendation and future research areas for interested researcher. 27 2. MANAGEMENT OF PUBLIC-PRIVATE PARTNERSHIP Federal, state, municipal, regional, provincial and local governments across the globe, in particular, in European countries have progressively used private sector finance to facilitate the development, provision, and funding of public services, infrastructures and assets. And it has also been used to expedite service delivery of these provisions. The motives for this endorsement are multifarious; ranging from increasing limitations on government budgets to the continuous incensement of public expenditure needed to maintain, renovate and operate public assets as well as the persistent desire of governments to seek for innovative methods and procedures from private sector expertise. This is done with the aim of facilitating a more effective risk allocation technique that is associated with the provision and maintenance of public services, infrastructures and assets (Roehrich, Lewis and George 2014: 110). It is believed that the main reason why governments of various countries place importance on the provision of public goods, services and infrastructure is due to the generally conceived notion that an upsurge in the creation of public infrastructural facilities and services will guarantee the enhancement of socio-economic activities of communities and the society at large. This is due to the fact that public infrastructural facilities and services have a positive correlation to the social and economic development of any nation. There is also a shared notion that the existence of adequate and effective public infrastructural facilities and services would bring about an increase in the standard of living of people who reside within the specific geographical territory (Sanni and Hashim 2014: 133). Although, the prime difficulty which continues to pose limitation to the provision of public infrastructural facilities and services in Nigeria has been identified as the inadequacy of financial capability needed to expedite and facilitate effective provision of public infrastructures. Also, there exist a huge public infrastructural deficit. As such an alternative source of funding is required and in this regard private sector financing is seen to be the last resort (Salami 2016). 28 In the same vein, it has been publicly stated that the availability of effective and efficient infrastructural facilities and services can help to enhance the manufacturing and agricultural sector. Likewise, these resources have positive impacts on other completing sectors like the energy sector, the housing sector, transport sector and industries, given that, their collective efforts could help enhance the socio-economic well-being of the populace and further reduce the level of poverty in the society. Correspondingly, advancement in information and telecommunication industry has helped to promote growth and economic development and it has also helped to improve the service delivery of health services and other essential services, which has in turn ensured the welfare of the total populace (The World Bank 2015a). But, these developments have also been hindered by lack of adequate funding. A number of scholars are of the opinion that if developing and African countries are to expand and effectively maintain the required and available public infrastructure they would have to invest an estimate of “USD 600billion which represented 7 percent of their GDP” (Sanni and Hashim 2014: 133 cited in Kateja 2012). It is estimated that the cost required to provide the needed infrastructural services and facilities that will accelerate social and economic development of developing and African countries represents about three (3) percent of their GDP and only about four (4) percent of their GDP is required to effectively maintain and upgrade the existing public infrastructure (Sanni and Hashim 2014: 133 cited in Kateja 2012). Also, Salami (2016) stated that “over thirty years Nigeria is going to invest Three trillion dollars to upgrade and expand infrastructures. This equates to an average annual budget spending of an hundred billion dollars bearing in mind that the total annual budgetary allocation of all three arms of government in Nigeria does not in any way come close to the estimated amount. (Salami 2016). This then brings us to the reality of the eminent need for private sector involvement in the financing and provision of public infrastructures in Nigeria. 29 In the same vein, records indicate that the population of Africa is estimated to constitute about 10 percent of the population of people across the globe. Despondently, Africa receives just 2 percent “of the world’s direct private investment” (Sanni and Hashim 2014: 134 cited in Afdev, 2013). Indeed, there is an urgent need to increase the amount of private sector investment in Sub-Saharan Africa, in particular, direct investment on infrastructural facilities needs to be increased. This is important because it will enable communities and societies to benefit from the multiplier effects that arrive when infrastructural facilities and assets are available and effective bearing in mind that the positive and economic impacts that the availability of public infrastructural facilities and assets has on the overall performance of the economy is enormous (Sanni and Hashim 2014: 134). Consequently, the above statement indicates that developing countries, most especially, sub-Saharan African countries are required to increase their respective budget allocation on public infrastructure. This is required because it will further enhance social and economic development, and also facilitate the process of rural-urban development (Sanni and Hashim 2014: 133). Matters become complex when the population of sub- Saharan Africa and its demographic analysis is brought into context. This is because such a huge and fast-growing population requires modern and effective infrastructures to engage in their respective day-to-day activities. However, such is not readily available; rather it is merely hope for. This is quite alarming because the non- availability of modern and effective infrastructural facilities and services habitually limits social and economic development and it also has a negative implication on the welfare and general standard of living of the people. This can be substantiated with the figures estimated by the World Bank in 2013 (2015b), which states that the population of sub-Saharan Africa was 936.3 million with an annual growth rate of 2.7 percent. Also stated the population is expected to “increase to 2.5 billion in 2050”, considering that in 2012, “the Gross National Product (GNP) per capita of sub-Saharan Africa was in the average of USD 1,540, while the average per capita in OECD countries was USD 33,470 and the Lower Middle Income countries’ per capita was USD 1,816.” (Sanni and Hashim 2014: 133 cited in Afmeasur, 2013 and Kateja, 2012). Peradventure, it is impossible to agree that the welfare of people in sub- 30 Saharan Africa countries can be guaranteed, given the low corresponding rate of their low per capita income to their respective population. The above stated analysis indicates that sub-Saharan African countries have low per capita income, which tends to be below countries in the Lower Middle Income index. Also, it is estimated that about half of the countries in sub-Saharan Africa are amongst the forty poorest nations in the world (Sanni and Hashim 2014: 134 cited in Afdev, 2013), in spite of the fact that about 37 percent of the populace reside in the metropolitan communities (Sanni and Hashim 2014: 134 cited in TE, 2013, Afmeasur, 2013). Interesting, the issue of low electricity supply in African countries has generated debates and from the looks of things, a number of private sector participants have started to show interest the power sector. It is hoped that either PPP or full private sector engagement will ensure effective delivery of power in African countries. In view of the fact that power generation in Nigeria is generally characterised by inadequacy, non- availability and unreliability (Nigerian Electricity Regulatory Commission 2015), questions into why the Nigerian government has not tapped into waste to energy production opportunities continue to generate further discourse. This is due to the existence of abundant supply of medical, marine, electronics, organic and municipal solid waste. For example, “Lagos produces an estimate of 9,000 tons of municipal solid waste and electronic waste per day” (Bloomberg 2015). Perhaps, one may conclude that the government still has not got it right. Interestingly, it is stated that regardless of the global economic backdrop which was caused by global recession, the economic state of a number of countries in Sub-Saharan Africa is vibrant and their economy grows on a progressive pace. For example, for the financial year 2012-13, economic growth in Sub-Saharan Africa “was projected at 5.25 (percent growth) rate per year” (Sanni and Hashim 2014: 134 cited in IMF, 2012). It is also stated that in order to seek redress to the socio-economic and infrastructural challenges that sub-Saharan Africa is faced with, a number of governments of sub- Saharan Africa countries have identified PPP as a way forward and a game changer (Sanni and Hashim 2014: 134 cited in Li and Akintoye, 2003). This is justifiable 31 because the provision of infrastructural services by governments, specifically in the developing countries, has been very challenging. Although, these challenges have been attributed to non-availability of financial resources, some scholars are of the standpoint that misappropriation of funds and corruption are largely to blame. This is why a number of scholars opinionate that PPP may not be as successful as it should be. And it may not address the infrastructural deficit in Africa if the issue of misappropriation of funds and corruption in the public sector of African countries is not holistically addressed (Sanni and Hashim 2014: 135). When the national wealth of African countries is brought into context, in particular, countries that have abundant natural resources, it may be right to agree that indeed misappropriation and corruption, which hindered government performance, gave way for public-private partnership. But then, scholastic opinion states that the need for infrastructure improvements is positively correlated to increase in the overall cost of capital expenditure (Solana 2014: 262). Since the government of every nation is commonly seen as the lender of last resort and the main creator of funds in every society, it therefore becomes hard to understand why private funds are needed to facilitate the design and implementation of public infrastructures. This is because, when private firms fail or go bankrupt, the government is called upon to bail them out. For example, it is publicly known that during the economic meltdown of 2008 government had to bail-out banks and large corporations. Hence, one would wonder if private funds are truly needed in the provision of public infrastructures. Perhaps, those who stated that developing countries are habitually incompetent of ameliorating macroeconomic conditions do have a vital point. This has also made the return on capital to be higher in comparison with what is obtainable in developed countries. Thus, private sector participants generally anticipate higher financial returns while investing in developing countries, hence, the cost of having private enterprise finance, operate and maintain a PPP agreement throughout the viability of a project will decrease the project’s value for money (Solana 2014: 262). 32 Also, studies have shown that Nigeria has a huge public infrastructure deficit and that the government is incapable of providing the financial, human and technological resources needed to meet the infrastructural demands of that the country is faced with. In order to meet this demand, funding from private sector is required (Salami 2016). Though, this system allows the government to meet up with its responsibility, but then questions regarding the cost implication of projects executed under PPP arrangements remain unanswered. The grouse here is how possible will it be for private entity, whose sole aim is to maximise profit, to collaborate with a public sector, whose aim is to protect public interest, in the provision of public services (Solana 2014: 262). As such, one may wonder who gets the order of the day and how public interest is been attained and protected. Similarly, in some African countries, the expected return on capital by shareholders of the private entity is usually high (Solana 2014: 262). This is because the interest lending rate obtainable in African countries when compared with what is obtainable in Western societies is considerable high. This directly equates that the cost of production of projects implemented under the PPP arrangements in African countries will be high. Then, the question that arises will be, would it be better not to have an infrastructure or to have it and then pay dearly for it? Table 1: Lending rate in 10 countries COUNTRIES LENDING INTEREST RATE 2000 2012 United Kingdom 6.0% 0.5% United States 9.2% 1.4% Mexico 16.9% 4.7% China 5.9% 6.0% Japan 2.1% 1.4% India 12.3% 10.6% South Africa 14.5% 8.8% Nigeria 21.3% 16.8% Kenya 22.3% 19.7% Uganda 22.9% 26.3% Source: (Solana 2014: 261). 33 2.1. Principles of Management and Management Practices The dynamics of the world and the workforce environment seems to be an ever changing one. This can be substantiated by the shift that has occurred in the field of management, which has paved way for concerns like; the eminent need for managers\leaders to understand human behaviour, the conspicuous need for managers\leaders to possess people skills and effective communication skills, as compared to the era when management was all about “economics, accounting finance and quantitative techniques” (Robbins and Judge 2015: 37). This could further be corroborated by a recent study that stipulates that organisations whose employees and employers enjoy a high level of social relationship experience an overall job satisfaction and lesser stress at work. They also have a lesser propensity to quit and therefore, the organisation’s efficiency (which is positively related to organisational output) is enhanced and in most cases is maximised (Robbins and Judge 2015: 37). This further leads to the imperative role that human resource management plays in ensuring the success of every organisation. This has obliged managers to look beyond their practical skills and as such make every effort to build good interpersonal and communications skills with their employees if they want to make the best out of their workers in their contemporary workplace. This further leads to questions; like who is a manager, what are the roles of managers/leaders, how is the workplace process been managed? And what is the importance of a manager\leader in relation to organisational success. Basically, a manager is that person whose responsibility is to ensure that organisational goals are achieve. This the manager does by ensuring effective utilisation of all organisational resources. This entails putting in place effective process mechanism in which organisational task will be carried out. For example, the manager\leader ensures that decisions to be made will bring about best outcomes. Also, the manager\leader ensures that all organisational resources (human, financial resources and otherwise) are accurately allocated and adequately utilised (Robbins and Judge 2015: 38). 34 In addition, the manager makes sure that all organisational operations are geared towards attaining the laid down goals and that such activity are carried out in accordance with the rules and regulations of the organisation. Furthermore, the manager is obligated to have in place reliable monitoring and evaluation mechanisms. To this end, the manager is obliged to ensure that the reward for hard work is always attained (Robbins and Judge 2015: 38). Alternatively, a manager is the person who is seen as the symbolic representation of organisational leadership. As such, the day-to-day activities of such an organisation is guided by the leadership styles and principles that are being demonstrated by the manager. Above all, employees carry out their organisational tasks in relations to the capability of the managers to manage the process and make the best out of them (the employees). Correspondingly, leadership is being said to be reliant on followership. A leader is required to be able to ensure effective followership, which is largely dependent of the leadership style and principles adopted. This brings us back to the vital role of managers (leaders) who are required to understand human behaviour, possess people management skills and effective communication skills. All these are needed to guarantee effective followership. This could also be put in place when managers/leaders makes sure that they “create ethically healthy climate” that would facilitate the creation of a healthy workplace, and further increase organisational productivity (Robbins and Judge 2015: 57). It is important to note that the task of a managers is not limited to one particular sector. Managers operate in both private and public organisations, which in this regard may be defined as functioning in a “consciously coordinated social units, composed of two or more people, that function on a relatively continuous basis to achieve a common goal or set of goals” (Robbins and Judge 2015: 38). And in cases where an organisation operates across the globe, managers are required to ensure that the management practices put in place by their respective organisations puts into consideration, the contextual composition of the society that they operate in. As a result respective organisations strive to ensure that “management practices need to be modified to reflect 35 the values of the different countries in which an organisation operates” (Robbins and Judge 2015: 51). This does not mean that managers have to compromise standard, rather managers are required to uphold such standards and ensure that the management practices of their organisation have some form of societal relevance and compliance to the society where they operate. This is essential and should be emphasised because a large number of PPP arrangements are carried out by various kinds of organisations. Examples are the multinational and transnational organisations and multinational corporations. The discussions stated above further bring to light the functions, roles and skills of management which is essential to organisational success. Management function in its regards, can be found in the works of Henri Fayol, where he stated “that all managers perform five management functions (namely); planning organising, commanding, coordinating and controlling (which has been compacted) to four (namely); planning, organising, leading and controlling” (Robbins and Judge 2015: 38). Planning in this sense subsumes the course of action in place to facilitate the process of delineating organisational goals, instituting the strategies needed to smoothen the progress of attaining the organisational goals and the process of creating an all-inclusive cause of action that will comprise, incorporate and coordinate all organisational resources and operations with the view of attaining maximum output (Robbins and Judge 2015: 38 - 39). Organising in management entails the process being used to design organisational structures. This basically involves the process used by managers/leaders to decide the nature of organisational tasks that have to be done, the employee that such task will be assigned to, the procedure in which the task will be implemented, the manner in which the task will be grouped or divided, the manner at which reporting line is established (which is related to the line of organisational hierarchy); and establishing the decision making channels between personnels (Robbins and Judge 2015: 38 - 39). All these are essential to ensure operational mitigation of conflict in the organisation sphere. 36 Furthermore Leading is necessary as a result of the existence of social units in the structure and formation of organisations. This is also essential because there is an eminent need “to direct and coordinate” employees to make sure that their activities are geared towards achieving set organisational goals. This is actualised by encouraging employees to give their best, by making sure that “the most effective communication channels” is put in place and having in place effective channels needed to swiftly and adequately manage organisational crises whenever they arise (Robbins and Judge 2015: 39). Controlling can be defined as the managers/leaders’ ability to ensure general efficient and effective oversight of the organisation that they are assigned to oversee. This has to do with the managers/leaders’ ability to ensure that operational process, organisational performance and organisational resources are being optimised. This in some cases, may require the managers/leaders to compel all organisational resources to operate at optimal level of efficiency (Robbins and Judge 2015: 39). Management roles can be illustrated with the diagram below. Table 2: Mintzberg's Managerial Roles Source: (Robbins and Judge 2015: 39). 37 Management skills basically have to do with what the managers bring on board in order to be able to achieve stated organisational goals. This includes the manager’s skills, capability which can be shaped by educational background, experience, horizons, global outlook and individual perspectives. All these are essential due to the complex nature of contemporary workforce and workplace. This is highly diverse and has made the internal and external sphere of workplace extremely complex. It is pertinent to note that inputs that employees bring into the workplace are “shaped by a combination of individual’s genetic inheritance and childhood environment” (Robbins and Judge 2015: 58). Thus, managers must be ready for the task ahead. And this is why emphasis is placed on the need for managers/leaders to be able to analyse, understand and interpret human behaviour and also possess people skills and the capability to facilitate effective communication among and within all organisational aspects and entities. Management skills can be broken down into three namely; technical skills, human skills and conceptual skills. Technical skills involves the manager’s ability to effectively “apply specialised knowledge or expertise” to organisational operations (Robbins and Judge 2015: 40). This is vital because a number of skills which are required to facilitate organisational operations have to be acquired through some form of theoretical and practical learning. And these skills can be further developed when being practiced or better put, when being put to test. Examples of these skills are knowledge, skills and competence built by students who study courses like aeronautical engineering, forensic accounting, onshore and offshore drilling to mention but a few. Also, there are some skills that are acquired outside the formal education, this relates to vocational and technical schools and are also vital. Similarly, due to the growing diversity in the work place, differences in orientation, the indispensable abilities of employees, and complex nature of the contemporary workplace, managers are required to possess remarkable human skills, which can be demonstrated in their comprehension, effective communication, inspiration and support of employees (Robbins and Judge 2015: 40). Thus, managers need to have good listening ears, and perhaps, need to be able to read between the lines. By so doing, they will be able to effectively manage their respective employees, bearing in mind that managers have to manage the attitudes of employees and mitigate pressure and 38 sometimes sentiments of employees. In view of this, managers are able to understand the needs of workers and effectively manage organisational conflicts (Robbins and Judge 2015: 40). Conceptual skills present managers as the backbone of an organisation. Hence, managers are required to possess intellectual and mental capability to critically analyse and make an objective diagnosis of complex occurrences that arise in the workplace (Robbins and Judge 2015: 40). For example, if an organisation is faced with a production difficult, the managers needs to “identify the problem” with a view of understanding the root cause, the long and short term effect of the problem to the organisation and its implication and consequences. Then the manager will have to develop solutions, which can be used to correct the problem at hand. Thereafter, the manager will have to critically assess/“evaluate” the solution and the “alternative solution” with a view of choosing the best solution. After the above has been implemented, the manager will have to develop an action plan and identify the organisational resources needed to facilitate the implementation, monitoring and evaluation process that will put the action plan on the right path (Robbins and Judge 2015: 40). The above stated are crucial as they exemplify how the workplace can be effectively managed. This also has to do with the eminent need of understanding human behaviour in management and making sure that organisational practices always put the ever changing dynamics of the workplace into consideration. All these are essential in order to make sure that organisations attain their respective goals or sets of goals. Perhaps a question that may arise at this juncture is if everyone could be a manager or if managers are naturally born or made? Perhaps, one has to critically evaluate him or herself before taking up managerial task. In addition, the above gives insights into the need and importance of strategic management in both public and private organisations. Strategic management basically has to do with managing “complexity” that routinely arises out of “ambiguous and non- routine situations” within sphere of an organisation “rather than operation-specific implications”. Customarily, when a never ending situation arises, it becomes 39 problematic for managers, who in most cases are “used to managing on a day-to-day basis the resources they control” (Johnson, Scholes and Whittington 2005: 15). Such problems get blown out of proportion if the manager in-charge lacks the technical knowledge and academic competencies required to address the situation, most especially, if “background of managers who may typically have been trained, perhaps over many years, to undertake operational tasks and to take operational responsibility”. This could in a way be excused as the reason why doctors still see complications in medical terms and engineers find difficulties in engineering terms (Johnson, Scholes and Whittington 2005: 15). Definitely, every characteristics of these situation is substantial, however none of the characteristics is “adequate alone”. Therefore, the respective manager who craves to mitigate “or influence strategy needs to develop a capability to take an overview, to conceive of the whole rather than just the parts of the situation facing an organisation”. Similarly, since strategic management is pigeonholed by its intricacies. It is also required that processes that lead to decisions, and judgements must be done on individual conceptualisation of various problematic subjects, rather than providing solutions based on generalisation. It has to be borne in mind that in order to make informed conclusions, the managers are required to have comprehensive understanding of “the strategic position of their respective) organisation” and also be able to make “strategic choices” that are able to facilitate positive process of transforming “strategy into action”. This will also bring about better results for the organisation (Johnson, Scholes and Whittington 2005: 15 - 16). The importance of strategic management is seen as it has become a specific course of study. A Diagrammatical Representation of Strategic Management is Given Below. 40 Figure 1: A Model of Elements of Strategic Management (Johnson, Scholes and Whittington 2005: 15 - 16). 2.2. Public-Private Partnership The history of PPP can be traced to time immemorial and is not traceable to just a particular occurrence. For example, the use of a private tax collector was talked about in the bible. This can be explained as the process whereby a private tax collector collects taxes from the public on behalf of the government. Also, in the 18 th century, England made use of the services of a private cleaning company to clean public street lamps. And in the 19 th century; it was estimated that about 82% of the total “197 vessels in Drake´s fleet that successfully conquered the Spanish Armada in 1588 were private contractors to the Admiralty. And the first ship that sailed to America was a joint effort between public and private actors.” (Hodge and Greve 2005: 2) Also, as far back as 41 1652, the Water Works Company of Boston, a private entity provided drinking water to Americans (The National Council for Public-Private Partnership 2015a). Equally, the inclusion and investment of private funds into the provision of public infrastructures in developing countries specifically Africa countries can be said to have started around 1970s, and the process has regularly been undergoing transformation. It is generally shared that the process started from the notion of privatisation, until it gradually transformed into the present day PPP arrangement (Sanni and Hashim 2014: 135). Although, there have been a number of successful stories of projects that were carried out based on PPP arrangements, but there have also been some unsuccessful stories. However, a number of scholars continue to argue that the unsuccessfulness of PPP is because it denotes a public policy ideology of a developed country, being applied to underdeveloped or developing world setting, without due consideration on the societal differences and the complex nature of context of the individual society. This brings us to the notion of ethical imperialism. The prevailing inquiry confronting public policy analysts and development scholars currently is the pertinence of PPP arrangement to the needs of underdeveloped and developing countries (Solana 2014: 262). This continue to bring a question like, how is good governance and management principles practiced when the process and power of decision-making is a collective agreement between the public and private sector? Also, some scholars wonder how value for money is being identified and how transfer of risk is been attained and “operationalised” (Hodge and Greve 2005: 13-14). Matters get complicated when the definition of PPP is brought into context. This is due to the existence of different definitions for PPP, which continues to be a major challenge, as regards what PPP is and what it is not. And the emergence of hybrid organisations also brings to question the representation of PPP as a hybrid organisation. The non-availability of a clear definition for PPP have been attributed to the lack of uniformity of definition in the field of social sciences in comparison with natural 42 sciences, where definitions of terminologies is the same across board. In that regards, PPP will be viewed from a number of definitions. To begin with, PPP was defined as a “co-operation of some sort of durability between public and private actors in which they jointly develop products and services and share risks, cost, and resources which are connected with those products.” (Hodge and Greve 2005: 4 cited in Van Ham and Koppenjan 2001: 598) This definition is important because it creates an avenue for the possibility of sharing of liability. And, the collaboration that is carried out is for both long and short-term projects, which permits the government to focus on some other demanding projects. In addition, PPP can be interpreted as organisational arrangements that are used to facilitate the process of collaboration, which is articulated through the creation of new institutional entities (Hodge and Greve 2005: 4). Furthermore, PPP can be said to be associated with infrastructural developments. As a result, PPP is seen as a “financial model” that allows the government to make use of human and financial resources from the private sector in a way that allows both parties to equally share risks (Hodge and Greve 2005: 4). Hence, the problem of non- availability of financial resources that government usually encounter, (which limits the possibility of government to be able to meet up with the needs of the public) is been brought under control. Basically, PPP entails contracts where the public sector allows the private sector to participate in provision of public infrastructure in order to assign risk to the party who is capable of mitigating risk. PPP also share responsibilities with the most resourceful and capable entity in order to ensure that adequate mechanism and process that will guarantee effective, efficient and sustainable service delivery of public infrastructure is in place (Solana 2014: 259). It has been stated, that PPP are effective and efficient means of acquiring infrastructural assets and their complementary facilities in a swift growing level. Thereby, indicating an essential modification in the state of affairs between the public and private sector (Sanni and Hashim 2014: 134 cited in Ahadzi and Bowles, 2004). In reference to the 43 words of Gidado (2010), the PPP\PFI is distinctive because it provides an avenue for the private sector participants to provide the public sector with a fully developed project that the public sector requires (Sanni and Hashim 2014: 134). 2.2.1. Kinds of Public-Private Partnership PPP can be carried out through a number of arrangements. This leads us to the different types of PPP. To begin with, there is the Build Operate Transfer (BOT). This basically is an agreement between the public and private sector, whereby private sector participants serve as the principal actors. As such, the private sector is in-charge of bankrolling, building and managing the functional process of a development (Grimsey and Lewis 2004: 10). Basically, what happens here is that the respective government grants concession right to the private sector participant(s) who based on such agreement are obliged to take responsibility for the funding, designing, “construction and operation of the facility”. This agreement usually specify a stipulated number of years which the private sector participant(s) will maintain the facility. As a result, the ownership of the facility is under the private sector participant(s) within the specific number of years. And at the end of the stipulated collaboration period, the ownership is transferred to the government. This is usually at no cost and the government is free of any hindrance or debt (Llanto 2008a: 321 - 322). For example, the construction of the Suez Canal in Egypt was facilitated by a BOT approach (Levy 1996 cited in Llanto 2008a: 322). Also the construction of the Garki II ultramodern market, in Abuja, Nigeria was facilitated by a BOT agreement. In this kind of arrangement, the private sector retains the ownership of the development project, which in most cases is, for a long term, for example, from 15 – 30 years. During the period when the ownership is retained by the private sector, the private sector usually charges the general public for usage of the infrastructure or service. The payment arrangement can be in various forms, for example, in the case of a road, a toll fee may be charged. And, upon completion of the time duration, in which the ownership of the project is exercised by the private sector, the private sector will transfer the ownership to the public sector. 44 Similarly, there is the Build Own Operate (BOO). This arrangement is comparable to the former in the sense that it entails a contract, which is between the public and private sector, whereby private sector participants serve as the major player. In other words, the project is funded through the private sector fund and the private sector is solely in- charge of financing, building and managing the functional process of a development. But the distinctive difference in this case is that the private sector (or concessionaire) exercise everlasting or permanent ownership of the project or facility (Grimsey and Lewis 2004: 11). In this case there is no transfer of ownership of the project or facility and the private sector (or the concessionaire) also bears the associated risk of maintaining and operating the project or facility. In addition, we have arrangements that are referred to as Leasing. This kind of agreement takes a different look if compared to the former. This is because the private sector is not in-charge of financing the project. Rather, it is only in-charge of operational process and maintenance of the project. Furthermore, there is Joint Venture (henceforth JV). This takes a new dimension, because it entails agreements between the public and private sector, whereby both actors are active participants. Thus, both parties jointly finance the building and management of the functional process of a project (Grimsey and Lewis 2004: 11). In this case, both sectors equally share the risks associated with the project. Also, this type of agreement accumulates revenue which is jointly shared between the parties involved. JV agreements can be limited by guarantee, and JV in most regards is associated with partnership between foreign investors and local partners and the ideal presents diver possibilities for fiscal structures and administration systems and mechanism that is generally divided into the subsequent two groups, namely Equity Joint Venture (henceforth EJV) and Cooperative Joint Venture (henceforth CJV), (The Canadian Trade Commissioner Service, 2015). Basically, EJV is a business venture formed by means of mutual financial investments between both a foreign investor(s) and domestic business organisation, (which in this regard is regarded as local partner), whereby profit, loss and risk are shared in relation 45 to the proportion of financial involvement put forwards by both\all participants. It is required that “a minimum of 25% of” the overall capital investment in the project of facility must originate from the specific foreign investor(s) and the EJV is regarded as “a limited liability company, holding an independent legal identity” (The Canadian Trade Commissioner Service, 2015). As a rule EJVs are obligated to be operated based on a “two-tiered management structure”. This is generally made up of a management team which consists of a general manager and assistants and a board of directors who are employed on a contract basis and are tasked with the day-to-day activities of the business entity (The Canadian Trade Commissioner Service, 2015). On the other hand, a CJV is similar to EJV but it is a more pliable business entity when compared to the structure and mode of operation of EJV which can be termed to be inflexible. Basically, CJV is a business venture formed by means of mutual financial investments between both a foreign investor(s) and domestic business organisation, (which in this regard is regarded as local partner), whereby profit, loss and risk are shared “in proportion that may differ from the proportionate ownership interest of each investor” or financial involvement put forwards by both\all participants (The Canadian Trade Commissioner Service 2015). Furthermore, the CJV arrangement does create the possibility for the recovery of the capital invested by the foreign investor(s) “to be accelerated”, which helps to reduce the risks allocated to foreign investor(s), but the existence of new rules has limited the possibility of such practices. A CJV in most cases, can be formed “as a limited liability company or a non-legal person (similar to a partnership formed by contract). Where established as a non-legal person, the liabilities of the CJV flow through to the investors of the CJV.” (The Canadian Trade Commissioner Service 2015). However, the Operation or Management Contracts (OMC) is another distinct model. This operates in such a way that though both parties are involved in the project, but the private sector takes a limited role. Hence, the public sector plays the major role. In this arrangement the private sector could provide technical service or it could use it 46 management expertise to facilitate the process of execution of the project. Such arrangement allows the private sector to participate in the process of deliver of public infrastructural facilities, which is usually for a specified timeline. A good example is the case of Senegal and Cameroon where private actors are in-charge of the management of stated owned agro-business (Grimsey and Lewis 2004: 11-12). The foremost feature of OMC is that it is used to facilitate projects on short-term (for example, for projects between 2 – 5 years). OMC can also be viewed from the perspective whereby the private sector participant(s) are “being paid a fixed fee by an awarding authority”, usually public sector participants to embark on a specific task. The payment in this regard, is not subject to tariffs collected and the Private Sector Participant(s) (henceforth PSPs) does not share in the risk associated with the depreciation of the project, facility or asset. But, in the situations whereby the management contracts are positioned towards performance- based, the PSPs may participate in sharing the risks associated with the depreciation of the project, facility or even risks associated with the state of the asset, which may require replacement of major and “minor components and equipment” (The Public- Private Partnership in Infrastructure Resource Center for Contracts, Laws and Regulation (PPPIRC) 2015). Sale/Leaseback. This is a business arrangement whereby the public sector sells a facility to a private holding establishment or the private sector participant and afterwards the public sector leases the facility from the private sector. This is done for a number of purposes, for example, government can sell a facility in order to minimise liability. During the period of lease, the government continues to operate the facility (The National Council for Public-Private Partnership 2015b). This can also serve as a process whereby government(s) can ensure better use of financial capital tied up in real estate, putting into consideration the conc