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Digital servitization business models in ecosystems : a theory of the firm
(Elsevier, 2019-11-01)
- article
This study extends the discussion of digital servitization business models by adopting the perspective of the theory of the firm. We use four theories of the firm (industrial organization, the resource-based view, ...
The relationship between digitalization and servitization : the role of servitization in capturing the financial potential of digitalization
(Elsevier, 2020-02-01)
- article
The present study investigates the effect of the interaction between digitalization and servitization on the financial performance of manufacturing companies. We challenge the simple linear assumption between digitalization ...
Ecosystem of outcome-based contracts : a complex of economic outcomes, availability and performance
(Elsevier, 2019)
- article
The number of studies concerning outcome-based contracts (OBCs) has gradually increased over the past decade, with a focus on servitizing companies. The mutually beneficial baseline logic behind such contracting provides ...
An agile co-creation process for digital servitization : a micro-service innovation approach
(Elsevier, 2020)
- article
In this paper, we explore how manufacturing firms and their customers co-create digital service innovations in an attempt to address the digitalization paradox. We present empirical insights from a case study of four ...
Firm boundaries in servitization : Interplay and repositioning practices
(Elsevier, 2020-07-15)
- article
The present study analyzes how servitization delineates a manufacturer's boundaries. Based on interviews with 57 senior managers and extensive secondary data collected from four global solution providers, this study ...