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Modeling manufacturer's capabilities for the Internet of Things
Purpose - The study identifies a s abilities to develop, build, sell and deliver IoT services. Design/methodology/approach - A qualitative comparative case method that uses multiple sources of data, including executive ...
Digital servitization business models in ecosystems : a theory of the firm
This study extends the discussion of digital servitization business models by adopting the perspective of the theory of the firm. We use four theories of the firm (industrial organization, the resource-based view, ...
An agile co-creation process for digital servitization : a micro-service innovation approach
In this paper, we explore how manufacturing firms and their customers co-create digital service innovations in an attempt to address the digitalization paradox. We present empirical insights from a case study of four ...