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    • Use Cases for Design Personas : A Systematic Review and New Frontiers 

      Salminen, Joni; Wenyun Guan, Kathleen; Jung, Soon-Gyo; Jansen, Bernard; Barbosa, Simone; Lampe, Cliff; Appert, Caroline; Shamma, David A.; Drucker, Steven; Williamson, Julie; Yatani, Koji (Association for Computing Machinery, 29.04.2022)
      article
      Personas represent the needs of users in diverse populations and impact design by endearing empathy and improving communication. While personas have been lauded for their benefits, we could locate no prior review of persona ...