OSUVA - Selaus tekijän "Roosa, Pesonen" mukaan
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Applying Service Design Methods for Multi-channel Service Integration with Mobile Application in Automotive Industry
Roosa, Pesonen (16.03.2020)
Pro gradu -tutkielmaThe automotive industry is transforming as new technologies are emerging. Not only do the new service channels require formulation, but they also have to be implemented to all stakeholders and integrated into the service ...