Potential of Business Process Automation in an Internal Material Delivery Process
Knuuttila, Elina (2018)
2018
Kuvaus
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Tiivistelmä
The thesis researches the potential of Business Process Automation in an Internal Material Delivery Process, through the implementation of material numbers into the process. The objective of the research was to define the practical requirements for implementing material numbers into the internal material delivery process of a company functioning in project-based industry, and to provide development recommendations on how the activities and process steps should be performed, taking into account the overall process and related processes and functionalities.
The employee organization had already recognized potential in the implementation of material numbers, but due to lack of resources had not previously had the possibility to research the topic more profoundly. Through automation the company pursues to improve overall performance of the process: reduce total lead time, improve demand forecasting and transparency, streamline communication and improve reliability.
The research approaches the problem through action research and was conducted using internal benchmarking. The research strategy was to collect the data from academic articles, publications, books, eBooks, case studies and from the employment company’s internal databases and ERP system.
As a result, two process alternatives were created. In order for the company to achieve a relatively “quick win”, the presented solutions have been constructed in the way that the company is able to start small and later on expand, and so on continuously improve. This way the opportunities stay more manageable and the scope more containable. The research proposes that through use of material numbers, intercompany purchase orders, designated process related communication platform and introduction of Teamcenter, the company would be able to achieve the desired objectives.
The employee organization had already recognized potential in the implementation of material numbers, but due to lack of resources had not previously had the possibility to research the topic more profoundly. Through automation the company pursues to improve overall performance of the process: reduce total lead time, improve demand forecasting and transparency, streamline communication and improve reliability.
The research approaches the problem through action research and was conducted using internal benchmarking. The research strategy was to collect the data from academic articles, publications, books, eBooks, case studies and from the employment company’s internal databases and ERP system.
As a result, two process alternatives were created. In order for the company to achieve a relatively “quick win”, the presented solutions have been constructed in the way that the company is able to start small and later on expand, and so on continuously improve. This way the opportunities stay more manageable and the scope more containable. The research proposes that through use of material numbers, intercompany purchase orders, designated process related communication platform and introduction of Teamcenter, the company would be able to achieve the desired objectives.