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Value Co-creation and Customer Satisfaction in Business-to-Business Customer Relationships
(2017)
Pro gradu - tutkielma
Kokoteksti luettavissa vain Tritonian asiakaskoneilla.
Pro gradu - tutkielma
Kokoteksti luettavissa vain Tritonian asiakaskoneilla.
Customer satisfaction is one of the key performance indicators in the case organization, and the company has recently launched a new concept to promote customer orientation and cooperation. This study aims to explain why ...