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Key Factors Influencing Customer Retention Among Millennials: A Study of a Finnish Energy Utility
(2017)
Pro gradu - tutkielma
Kokoteksti luettavissa vain Tritonian asiakaskoneilla.
Pro gradu - tutkielma
Kokoteksti luettavissa vain Tritonian asiakaskoneilla.
Since the European deregulation of the electricity markets, consumers have been free to choose their electricity provider from within the national market. Over the past decade, the annual share of customers in Finland, who ...