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Measuring Performance in Service Business
(2013)
Pro gradu - tutkielma
Kokoteksti luettavissa vain Tritonian asiakaskoneilla.
Pro gradu - tutkielma
Kokoteksti luettavissa vain Tritonian asiakaskoneilla.
Nowadays the after-sales activities have a significant status in source of profit, revenue and competitive advantage for many manufacturing companies. In order to manage after-sales business successfully, management needs ...