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Improving call center performance
(2018)
Pro gradu - tutkielma
Kokoteksti luettavissa vain Tritonian asiakaskoneilla.
Pro gradu - tutkielma
Kokoteksti luettavissa vain Tritonian asiakaskoneilla.
The study problem was to find a way to improve call center performance. The method of study was to combine existing articles and studies to form a clear path for call centers to use to improve their performance. The most ...