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MODERNIZATION OF VERKKOPALKKA IDENTITY MANAGEMENT AND USER ADMINISTRATION: TOTAL COST OF OWNERSHIP AND RETURN ON INVESTMENT ANALYSIS

Mejia Bernal, Jose Felipe (2016)

 
 
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Mejia Bernal, Jose Felipe
2016
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In technology management field, Web-based technologies are becoming very popular within different kind of business domains. Actually, Web-based solutions are facing big challenges mainly related to proper and secure user’s identity management and role delegation operations. The value of improving user’s authentication and management flexibility across multiple organizations has been lately an important concern in order to provide business advantage.

Verkkopalkka is a Web-based solution developed within Aditro Oy to process payslips generated from different systems and organizations. These organizations are granted with Verkkopalkka accounts and different kind of privileges to log into the system and perform user operations.

Once Verkkopalkka started to grow in complexity and amount of users, limitations and disadvantages related to user’s identity management demanded a better and more flexible solution to handle user’s authorization and delegation operations. The new Verkkopalkka solution required a big investment in terms of budget and resources that was distributed in different areas.

Creating technology and business advantage is meant to introduce a more competitive product into the market. The integration of technologies that create more business value to Aditro Oy through a better and improved Verkkopalkka application, are based on a well-defined technology strategy as a set of decisions intended to confer advantage from different angles, reduce costs and potentially increase revenue.

The main scope of this thesis is analysing the total cost of ownership against the return on investment related to the modernization and improvement of Verkkopalkka application through the integration of a reliable identity management technology, such as Ubisecure. This analysis has been validated within a well-defined sensitivity analysis that considers variations of total cost of ownership and benefit, as well as, worst and best case scenarios.
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