Building a Subcontractor's Competence Management Framework for an IT Company : Case: Finnish IT Company
Kalliokoski, Joel Samu Mikael (2024-09-09)
Kalliokoski, Joel Samu Mikael
09.09.2024
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi-fe2024090969951
https://urn.fi/URN:NBN:fi-fe2024090969951
Tiivistelmä
Competence Management (CM) has evolved significantly as understanding and knowledge in the field have deepened. It has also grown in importance, especially in the fields under constant development, and the IT industry is a prime example of this. This research focuses on developing a CM framework for subcontracted consultants in the IT industry, with a case study on the Finnish IT company.
The study discusses the key CM themes, explores specific challenges in the IT sector, and discusses strategies for effective CM. A mixed-methods approach, including a literature review and a survey of the case company's subcontractors, was used to identify the optimal methods of tracking competencies. Due to the somewhat sensitive nature of the discussed topics, all companies and respondents involved are under anonymity in this thesis.
Findings highlight the importance of continuous learning, adaptability, and alignment of individual competencies with organizational goals. Strategic integration of core competencies and effective communication and feedback loops between the parent company and subcontractors is emphasized. Post-project reviews are identified as crucial for organizational learning and improvement.
The research concludes that a systematic CM approach provides strategic advantages in the competitive IT industry. The proposed CM framework aims to enhance project success and
support broader organizational learning and strategic development by aligning subcontracting
strategies with organizational objectives and fostering continuous skill development.
This study offers valuable insights into CM in IT subcontracting, providing a framework that can be adapted to various contexts to improve individual and organizational performance. It highlights the importance of strategic alignment, continuous learning, and effective communication in successful competence management.
The study discusses the key CM themes, explores specific challenges in the IT sector, and discusses strategies for effective CM. A mixed-methods approach, including a literature review and a survey of the case company's subcontractors, was used to identify the optimal methods of tracking competencies. Due to the somewhat sensitive nature of the discussed topics, all companies and respondents involved are under anonymity in this thesis.
Findings highlight the importance of continuous learning, adaptability, and alignment of individual competencies with organizational goals. Strategic integration of core competencies and effective communication and feedback loops between the parent company and subcontractors is emphasized. Post-project reviews are identified as crucial for organizational learning and improvement.
The research concludes that a systematic CM approach provides strategic advantages in the competitive IT industry. The proposed CM framework aims to enhance project success and
support broader organizational learning and strategic development by aligning subcontracting
strategies with organizational objectives and fostering continuous skill development.
This study offers valuable insights into CM in IT subcontracting, providing a framework that can be adapted to various contexts to improve individual and organizational performance. It highlights the importance of strategic alignment, continuous learning, and effective communication in successful competence management.