"B2B services" - Selaus asiasanan mukaanPro gradu -tutkielmat ja diplomityöt
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Service productisation as a customer-oriented solution for enhancing service characteristics : A case study in B2B technical wholesale sector
(16.08.2019)
Pro gradu -tutkielmaThis thesis examines the theoretical background of service productisation and its application for overcoming the challenges related to the intangible nature of services. The objective of this thesis is to form a better ...