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Configuring ecosystem strategies for digitally enabled process innovation : A framework for equipment suppliers in the process industries
(Elsevier, 2021-03-02)
- article
Digitalization offers new opportunities for equipment suppliers to support the competitiveness of process industry firms through participating in digitally enabled process-innovation initiatives. However, doing so is not ...
Relational Transformation for Digital Servitization
(Palgrave Macmillan, 2021-07-27)
- bookPart
To benefit from digitalization, providers and customers are moving away from transactional product-centric models to relational service-oriented engagement. This trend is referred to as digital servitization, and requires ...