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Smart factory implementation and process innovation : a preliminary maturity model for leveraging digitalization in manufacturing moving to smart factories presents specific challenges that can be addressed through a structured approach focused on people, processes, and technologies
(Taylor & Francis, 2018-09-12)
- article
The development of novel digital technologies connected to the Internet of Things, along with advancements in artificial intelligence and automation, is enabling a new wave of manufacturing innovation. “Smart factories” ...
Relational governance strategies for advanced service provision : multiple paths to superior financial performance in servitization
(2019-08)
- article
The ability of manufacturing companies to offer advanced services and achieve superior financial performance remains an open question in the servitization literature. One central question relates to how providers govern ...
Servitization of global service network actors : A contingency framework for matching challenges and strategies in service transition
(Elsevier, 2019-01-28)
- article
Servitization is a rising trend across manufacturing companies, but it is not achievable without the corresponding transition of the manufacturers’ service network. Despite the key role of service network actors, their ...