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An agile co-creation process for digital servitization : a micro-service innovation approach
In this paper, we explore how manufacturing firms and their customers co-create digital service innovations in an attempt to address the digitalization paradox. We present empirical insights from a case study of four ...
Functional product business models : a review of the literature and identification of operational tactical practices
Offering functional products (FP) are beginning to emerge as a growing trend within industrial firms driven by the desire to achieve economic performance and sustainable resource management goals. Nevertheless, our knowledge ...