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Sources of distrust : airbnb guests' perspectives
The present study explores sources of distrust in the Airbnb context. The study focuses on Airbnb customers'negative reviews posted in English on Trustpilot's website. The search for posts was employed with the ...
Sources of value co-destruction : Uber customer perspectives
Purpose – This study aims to explore the antecedents that generate value co-destruction, the negative outcomes resulting from interactive value formation, in the sharing economy context, particularly taxi services. The ...
Scholarly Knowledge Communication in Organisational Decision-Making
(VAKKI ry, 2020-12-31)
This study explored how scholarly knowledge—with a focus on service quality—is used and obtained by business managers in daily practice, and potential barriers to implementing such knowledge in decisionmaking. A qualitative ...
How consumers' need for uniqueness, self-monitoring, and social identity affect their choices when luxury brands visually shout versus whisper
This study theorizes and tests the effects of consumers' personality and social traits on preferences for brand prominence, and it explores the mediating effects of gender and culture. It focuses on how consumers' need for ...
Interested in eating and drinking? How food affects travel satisfaction and the overall holiday experience
(Taylor & Francis, 2016-08-17)
This study addresses the question of how an inherent interest in food affects consumers as travellers. This is done by focusing on food interest as an antecedent and uncovering the effects of such an interest on travel ...
A destination's gastronomy as a means for holiday well-being
Purpose - To provide insights into holiday well-being, the purpose of this paper is to examine two inevitable traveller activities related to destinations’ gastronomy: pre-trip food information sourcing and the daily meals ...
Cruise holidays - how on-board service quality affects passengers' behaviour
(Cognizant Communication Corporation, 2019-07-05)
This study examines the relations ships between the perceived service quality and satisfaction on on-board spending and behavioral action, while it also explores differences in on-board spending. Survey data were collected ...
Destination foodscape : a stage for travelers' food experience
This study elaborates on the foodscape construct and explores it within tourism. The study contributes to the literature by introducing destination foodscape and presenting a novel framework for understanding a destination's ...