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Solution providers’ strategic capabilities
(Emerald, 2017-06-05)
- article
Purpose – Drawing on the resource-based view of the firm, this study analyzes solution providers’ strategic capabilities that facilitate above-average returns.
Design/methodology/approach – The study applies a qualitative ...
Towards a multi-level servitization framework : conceptualizing ambivalence in manufacturing firms
(Emerald, 2018-03-05)
- article
Purpose - The dominant-view within servitization literature presupposes a progressive transition from product to service orientation. In reality, however, many manufacturing firms maintain both product and service orientations ...