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Ecosystem transformation for digital servitization : A systematic review, integrative framework, and future research agenda
Manufacturing firms are increasingly seeking to capture the potential of digitalization by transforming towards digital servitization. Yet, most manufacturers struggle to realize the value through digital servitization ...
Digitalization driven retail business model innovation : Evaluation of past and avenues for future research trends
Increased digitalization enabled innovation and practical examples from the retail industry have captured the attention of marketing scholars, with rapid development in the academic field. The pace of change has significantly ...
Tackling business model challenges in SME internationalization through digitalization
Many SMEs aim for business development by diversifying their offerings to fit global markets. However, internationalization has consequences for all aspects of a company's business model. Even though internationalization ...
The evolution of the digital service ecosystem and digital business model innovation in retail : The emergence of meta-ecosystems and the value of physical interactions
As e-commerce has increasingly gained traction in the retail market, many traditional “brick-and-mortar” retailers are innovating their business models and making the transition towards digital business models. While ...
Servitization in global markets : role alignment in global service networks for advanced service provision
This study investigates how global manufacturers offer advanced services, such as outcome-based contracts, to global customers. Offering advanced services requires companies to engage in and manage win–win collaborations ...
Exploratory and exploitative capability paths for innovation : A contingency framework for harnessing fuzziness in the front end
Based on the results of a multiple case study of seven manufacturing firms, a contingency framework for harnessing fuzziness in the front end of innovation is proposed by delineating two discrete capability paths through ...
Organizing the Exploitation of Vulnerable People : A Qualitative Assessment of Human Trafficking
(SAGE Publishing, 2021-12-23)
Focusing on the organizing practices by which vulnerable individuals are exploited for their labor, we build a model that depicts how human traffickers systematically target impoverished girls and women and transform their ...
Digital servitization strategies for SME internationalization : the interplay between digital service maturity and ecosystem involvement
Purpose The purpose of this study is to understand how digital servitization enables the process of internationalization for industrial SMEs. Design/methodology/approach The present study has adopted an exploratory ...
Win-Win collaboration, functional product challenges and value-chain delivery: A case study approach
Functional products (FPs) comprises of integrated hardware, software, and a service support system components that are bundled together to offer higher customer value and possibility to generate revenue. ...
A survey study of the transitioning towards high-value industrial product-services
Servitization literature suggests that traditional manufacturing companies are increasingly offering industrial services in order to increase their position in the global competition. However, little is known about ...