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Relational governance strategies for advanced service provision : multiple paths to superior financial performance in servitization
(2019-08)
- article
The ability of manufacturing companies to offer advanced services and achieve superior financial performance remains an open question in the servitization literature. One central question relates to how providers govern ...
How to convert digital offerings into revenue enhancement : Conceptualizing business model dynamics through explorative case studies
(Elsevier, 2020-11-01)
- article
Equipment manufacturers are currently utilizing new digital technologies such as the Internet of Things (IoT), Artificial Intelligence, or Big Data, for new digital offerings. However, these offerings seldom enhance revenue, ...