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“When your dog matches your décor” : object agency of living and non-living entities in home assemblage
(Emerald Publishing Limited, 2019-04-10)
This chapter examines two rather extreme examples of non-human entities in home assemblage, interior objects, and companion animals, and how their agency appears distributed with human consumers in assembling home. The ...
Increasing rigor and relevance in service research through ethnography
(Emerald Publishing, 2020-01-02)
Purpose - The purpose of this paper is to illustrate how traditional ethnography as an established methodology can promote and strengthen both rigor and relevance in qualitative service research. Design/methodology/approach ...