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Ecosystem of outcome-based contracts : a complex of economic outcomes, availability and performance
The number of studies concerning outcome-based contracts (OBCs) has gradually increased over the past decade, with a focus on servitizing companies. The mutually beneficial baseline logic behind such contracting provides ...
Digital servitization business models in ecosystems : a theory of the firm
This study extends the discussion of digital servitization business models by adopting the perspective of the theory of the firm. We use four theories of the firm (industrial organization, the resource-based view, ...
The relationship between digitalization and servitization : the role of servitization in capturing the financial potential of digitalization
The present study investigates the effect of the interaction between digitalization and servitization on the financial performance of manufacturing companies. We challenge the simple linear assumption between digitalization ...
Implementing sustainable product–service systems utilizing business model activities
To stay competitive and comply with government legislation, many global manufacturing companies try to diminish their environmental impact and avoid commoditization of their products by offering sustainable product–service ...
Reviewing literature on digitalization, business model innovation, and sustainable industry : past achievements and future promises
Digitalization is revolutionizing the way business is conducted within industrial value chains through the use of Internet of Things (IoT) technologies, intensive data exchange and predictive analytics. However, technological ...
An agile co-creation process for digital servitization : a micro-service innovation approach
In this paper, we explore how manufacturing firms and their customers co-create digital service innovations in an attempt to address the digitalization paradox. We present empirical insights from a case study of four ...