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A survey study of the transitioning towards high-value industrial product-services
(Elsevier, 2014)
- article
Servitization literature suggests that traditional manufacturing companies are increasingly offering industrial services in order to increase their position in the global competition. However, little is known about ...
Developing and validating a multi-dimensional scale for operationalizing industrial service offering
(Emerald, 2017-03-06)
- article
Purpose – The purpose of this paper is to develop a new scale for measuring the scope (i.e. breadth and depth) of industrial service offering.
Design/methodology/approach – The scale and its constructs are developed by ...
An agile co-creation process for digital servitization : a micro-service innovation approach
(Elsevier, 2020)
- article
In this paper, we explore how manufacturing firms and their customers co-create digital service innovations in an attempt to address the digitalization paradox. We present empirical insights from a case study of four ...