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How AI capabilities enable business model innovation : Scaling AI through co-evolutionary processes and feedback loops
Artificial intelligence (AI) is predicted to radically transform the ways manufacturing firms create, deliver, and capture value. However, many manufacturers struggle to successfully assimilate AI capabilities into their ...
Coping with the relational paradoxes of outcome-based services
By entering outcome-based service (OBS) relationships, industrial service providers and their customers realign their business interests to achieve mutually beneficial outcomes. The move towards OBS represents a shift from ...
Ecosystem transformation for digital servitization : A systematic review, integrative framework, and future research agenda
Manufacturing firms are increasingly seeking to capture the potential of digitalization by transforming towards digital servitization. Yet, most manufacturers struggle to realize the value through digital servitization ...
Exploratory and exploitative capability paths for innovation : A contingency framework for harnessing fuzziness in the front end
Based on the results of a multiple case study of seven manufacturing firms, a contingency framework for harnessing fuzziness in the front end of innovation is proposed by delineating two discrete capability paths through ...
Digital servitization strategies for SME internationalization : the interplay between digital service maturity and ecosystem involvement
Purpose The purpose of this study is to understand how digital servitization enables the process of internationalization for industrial SMEs. Design/methodology/approach The present study has adopted an exploratory ...
Co-evolution of platform architecture, platform services, and platform governance : Expanding the platform value of industrial digital platforms
Industrial manufacturers increasingly develop digital platforms in the business-to-business (B2B) context. This emergent form of digital platforms requires a profound yet little understood holistic perspective that encompasses ...
Dynamic capabilities for ecosystem orchestration : A capability-based framework for smart city innovation initiatives
Firms are faced with increased dynamism due to rapid technological development, digitalization, and sustainability requirements, creating novel opportunities for ecosystem innovation. This is particularly prevalent in smart ...
Configuring ecosystem strategies for digitally enabled process innovation : A framework for equipment suppliers in the process industries
Digitalization offers new opportunities for equipment suppliers to support the competitiveness of process industry firms through participating in digitally enabled process-innovation initiatives. However, doing so is not ...
Startups versus incumbents in ‘green’ industry transformations : A comparative study of business model archetypes in the electrical power sector
Scholars have recently argued that startups and incumbents play differential roles in the disruptive transformations of industries toward sustainability and that the transformations are only likely to succeed if both ...
Evaluation of Digital Business Model Opportunities : A Framework for Avoiding Digitalization Traps
In the era of digitalization, manufacturing firms find it difficult to assess what is “the right” digital business model. To avoid common digitalization traps, company leaders and managers need to carefully assess each ...