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Business models in servitization
This chapter sheds light on the different business models of manufacturing companies that have servitized their business operations. This chapter presents four distinctive yet simultaneously pursued business models for ...
Exposing the Contested Frames in Strategy Work : Using Visuals to Bridge the Contested Frames
(Academy of Management, 2018-07-09)
There is scant research that pinpoints to the influence framing contests exerts on the sense-making phase of strategy work. Contrary to the foregoing literature on SAP, this paper attempts to draw attention to the conflicts ...
Relational governance strategies for advanced service provision : multiple paths to superior financial performance in servitization
The ability of manufacturing companies to offer advanced services and achieve superior financial performance remains an open question in the servitization literature. One central question relates to how providers govern ...