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    • Solution sales process blueprinting 

      Rabetino, Rodrigo; Ogundipe, Samuel Johnson; Kohtamäki, Marko (Inderscience Publishers, 15.10.2018)
      article
      By utilising the blueprinting technique, this study develops a sales process framework that visualises different activities, actors, and customer touch-points in the solution sales process. Based on a multiple-case study ...