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Servitization of global service network actors : A contingency framework for matching challenges and strategies in service transition

Reim, Wiebke; Sjödin, David R.; Parida, Vinit (Elsevier, 28.01.2019)
article

Servitization is a rising trend across manufacturing companies, but it is not achievable without the corresponding transition of the manufacturers’ service network. Despite the key role of service network actors, their ...