"Product-service systems (PSS)" - Selaus asiasanan mukaanArtikkelit
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Exploring servitization through the paradox lens : Coping practices in servitization
(Elsevier, 08 / 2020)
articleThe study analyzes the coping practices that emerge when a manufacturer of standardized products and add-on services expands to provide customized solutions. Based on a comparative case study methodology conducted across ... -
To outcomes and beyond : Discursively managing legitimacy struggles in outcome business models
(Elsevier, 2020)
articleOutcome business models (OBMs) guarantee and deliver economic and operational results for customers. The risk transfer from customer to provider enables the emergence of new value drivers, such as mutual learning. However, ... -
Unfolding the digital servitization path from products to product-service-software systems : Practicing change through intentional narratives
(Elsevier, 12 / 2021)
articleManufacturers are increasingly struggling with the transition from products to product-service-software systems. Our study takes stock of the current research on servitization and digital servitization to investigate the ... -
Worth the risk? The profit impact of outcome-based service offerings for manufacturing firms
(Elsevier, 06.04.2021)
articleBecause research on outcome-based service offerings (OBS) is very case study oriented, we lack empirical knowledge of OBS provider profitability in general. Drawing upon an unbalanced panel dataset (n = 1566, N = 14,756), ...
