"Coping practices" - Selaus asiasanan mukaanArtikkelit
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Coping with the relational paradoxes of outcome-based services
(Elsevier, 20.04.2022)
articleBy entering outcome-based service (OBS) relationships, industrial service providers and their customers realign their business interests to achieve mutually beneficial outcomes. The move towards OBS represents a shift from ... -
Exploring servitization through the paradox lens : Coping practices in servitization
(Elsevier, 08 / 2020)
articleThe study analyzes the coping practices that emerge when a manufacturer of standardized products and add-on services expands to provide customized solutions. Based on a comparative case study methodology conducted across ...